Tax Learning and Development Manager

PwCEdmonton, AB
CA$81,900 - CA$131,900Remote

About The Position

The Human Capital (HC) team at PwC Canada includes Human Resources, Learning & Development, and Talent Management professionals. The HC team's vision is to attract, develop, reward and manage diverse and authentic leaders, at all levels, who build strong relationships and serve our clients well. We do this by partnering with our business leaders to engage and retain our people through listening to their needs and designing innovative people solutions. Our goal is to ensure PwC remains an employer of choice and delivers a unique people experience. The role will support the Development Pillar’s vision of driving value to our people, business, and clients by fostering a culture of continuous learning. They will help cultivate an environment where education, coaching and teamwork are valued, and our people actively seek challenging opportunities to learn and develop to their full potential. The L&D Manager, with guidance from the Tax L&D Leader, is responsible for the design, development, implementation, and evaluation of Tax Learning solutions, from inception through to business impact. This role works with a degree of independence and will lead and be accountable for various L&D programs, projects, and teams.

Requirements

  • Strong interest in Learning & Development for Canadian Tax, with experience in facilitation and/or content development and instructional design considered an asset
  • Understanding of Canadian Tax, with the ability to translate technical knowledge into a simple and understandable way, along with a CPA designation, is considered an essential asset
  • Ability to design, reimagine, and deliver tax technical and professional development content that supports the evolving needs of tax practitioners
  • Proven ability to manage multiple projects, prioritize effectively, and meet tight deadlines
  • Strong consulting and communication skills, with the ability to build collaborative relationships and influence stakeholders while balancing the need to work collaboratively and autonomously
  • Experience leading or coaching others, with a focus on developing talent and fostering team collaboration
  • Ability to work independently and in virtual teams, often across multiple locations

Nice To Haves

  • This role doesn’t support completion of the Canadian CPA designation

Responsibilities

  • Collaborate with the National Tax L&D team and Tax Business Units to deliver high-quality, innovative learning aligned with strategic priorities
  • Use your tax technical knowledge and practical experience as a tax practitioner to design new learning content and reimagine or redevelop existing programs - both technical and professional - that support the evolving needs of the Tax practice
  • Serve as a Tax Learning SME by assessing learning needs and developing instructional content that integrates formal and experiential learning approaches tailored for Canadian requirements
  • Build and manage stakeholder relationships and lead program implementation by coordinating with SMEs and L&D teams, and executing plans that include budgeting, scheduling, communications, and curriculum setup
  • Facilitate instructor briefings and train-the-trainer sessions; deliver technical and professional development courses
  • Evaluate the effectiveness of programs and continuously improve based on feedback from instructors, participants, and the business
  • Coach and develop junior L&D team members by supporting their ownership in program delivery, mentorship, performance feedback, aligning their growth with team and organizational priorities
  • Ensure quality and compliance by identifying training needs, managing project risks, reviewing compliance outcomes, and reporting to leadership with appropriate remediation actions
  • Communicate L&D developments and represent the team in committees and workstreams

Benefits

  • competitive compensation package
  • inclusive benefits
  • flexibility programs
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