Tax Examiner

DHRM•Richmond, VA

5d•Hybrid

About The Position

Virginia Tax’s Office of Compliance is in search of multiple individuals who are interested in a career in public service as a Tax Examiner. This position is responsible for ensuring tax compliance with the laws of Virginia by examining state individual income tax returns. This entails reviewing both state and federal tax information to determine potential tax liabilities and explaining the results to the taxpayers. It is necessary to understand the individual income tax laws, filing requirements and demonstrate good communication skills, computer skills, and the ability to prioritize and work both independently and in a team environment.

Requirements

General knowledge of federal and Virginia tax laws and forms with a concentration in individual income tax
Experience preparing, reviewing, or examining individual income tax returns at the state or federal level
Document work accurately, manage assigned cases and deadlines, and work independently and with a team of colleagues
Communicate findings clearly and professionally, both in writing and when speaking with taxpayers
Use electronic records, email, and spreadsheets to complete and track work
Handle confidential taxpayer information in compliance with all organizational policies and procedures as well as state laws and regulations
Ability to prioritize duties and handle multiple tasks while maintaining customer focus in a fast-paced environment
Experience with case-management systems or spreadsheet functions used to organize and analyze records
Experience using a Windows-based computer and Microsoft Office Suite
Experience handling large call volumes while maintaining high customer service levels
Reliable home internet with at least 3 MB download / 1 MB upload and latency under 100 ms is required. Applicants selected for this role will be required to provide this information to be eligible for teleworking.

Nice To Haves

Working knowledge of accounting and audit terminology, techniques, and formal theory of accounting
Experience researching tax or other regulatory requirements and reconciling discrepancies in financial records

Responsibilities

Analyze Virginia state individual income tax returns for accuracy and compliance with state tax laws
Determine taxpayer liability through various audit programs based on federal and state tax information
Communicate with taxpayers, review tax liabilities, and educate taxpayers on filing procedures and regulations
Prepare and submit all reports completely, accurately, and timely
Manage caseload to ensure customer service levels are high
May be required to perform other duties as assigned