Tax Examiner 1

Commonwealth of PennsylvaniaDauphin County, PA
Hybrid

About The Position

The Tax Examiner 1 position with the Department of Revenue offers a great opportunity to support fair and accurate tax processing across Pennsylvania. In this capacity, you help ensure that tax returns are examined and handled correctly, which fosters public confidence in the tax system. You will be a part of a team that values learning, accuracy, and service. Step into a role where your precision truly matters! This role focuses on supporting the accurate handling of individual tax returns by carrying out careful review, research, and communication tasks that help ensure proper tax processing. The position also involves applying payments to the correct records, evaluating written materials, and assisting taxpayers and coworkers when questions arise.

Requirements

  • Two years of general office work; or An equivalent combination of experience and training.
  • You must be able to perform essential job functions.
  • Pass an enhanced background check prior to beginning employment, including a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.

Responsibilities

  • Examine individual tax returns and ensure they follow applicable requirements
  • Study laws, rules, and procedures that guide tax processing
  • Apply payments to the correct accounts and verify allocation
  • Determine whether refund requests should be approved or denied
  • Communicate with internal and external stakeholders by telephone and email
  • Evaluate incoming and outgoing correspondence related to tax return processing
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