Tax Collector

Town of Nags HeadNags Head, NC
Onsite

About The Position

The Town of Nags Head has an opening for a Tax Collector. The primary function of this position is to prepare and process real and personal property tax bills, business licenses, beach driving permits, and related taxes and fees. The schedule for this position is Monday-Friday 8:30-5:00.

Requirements

  • High school diploma or GED with some college coursework in accounting, business management, or related field required; supplemented by three (3) years of experience in collections, accounts payable and/or receivable, general accounting, or related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
  • Must obtain and maintain Certified Tax Collector designation within two (2) years of hire.
  • Must possess and maintain a valid North Carolina driver's license.
  • Requires the ability to review, classify, categorize, prioritize, and/or analyze data. Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships.
  • Requires the ability to work with and apply principles of persuasion and/or influence over others to coordinate programs or activities of a project, and resolve typical problems associated with the responsibilities of the job.

Responsibilities

  • Prepares tax bills, business license renewals, beach driving permits, and related notices for mailing: gathers, downloads, and verifies data and records, including code and assessment settings, tax scrolls, levy amounts, business registrations, permit applications, and related data; calculates and records amounts due, including exemptions and penalties; processes pre-payments; verifies totals; prepares and prints detailed billing for individual tax payers and businesses; processes printed bills for bulk mailing; updates and maintains databases and associated documentation; and updates Town website with billing information.
  • Performs data entry functions by keying data into computer system: enters, retrieves, reviews, or modifies data in computer database, including tax data, permits, amounts due, and payments received; scans documents into computer; verifies accuracy of entered data; reconciles data and makes corrections; and develops, prepares, and submits computerized reports.
  • Conducts research to resolve routine tax, business licensing, and beach driving permit issues: receives and responds to questions concerning tax bills, tax laws and regulations, Town ordinances, assessments and valuations, exemptions, business registrations, beach driving permits, rejected payments, returned mail, and other issues.
  • Processes various documentation related to department or division operations within designated timeframes and according to established procedures: prepares, completes, receives, reviews, processes, forwards, or retains, as appropriate, a variety of forms, reports, correspondence, discovery and releases, distributions, adjustment reports, receivable reports; compiles data for further processing or use in preparation of department reports; and maintains computerized and/or hardcopy records.
  • Communicates with supervisor, elected and appointed officials, other Town employees, property owners, business owners, outside organizations, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
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