Tax Assistant

Harris County • Houston, TX

8d • Onsite

About The Position

The Tax Assistant supports the operations of the Special Inventory Tax Section within the Harris County Tax Office. This role is responsible for processing tax-related filings, providing customer service to various types of dealers, maintaining accurate records, and supporting interdepartmental requests. The Tax Assistant ensures compliance with applicable tax laws, confidentiality requirements, and departmental policies while contributing to the efficient administration of special inventory tax functions. This is a full-time, in-office position. Remote work is not available unless specifically authorized based on operational needs.

Requirements

• High school diploma or GED equivalent from an accredited U.S. institution.
• Minimum of one (1) year of experience in clerical and/or administrative experience in tax, finance, or accounting-related role.
• Minimum of one (1) year of experience in handling customer service inquiries.
• Comprehensive knowledge of special inventory tax regulations and compliance requirements.
• Advanced understanding of tax records management and reporting procedures.
• Strong knowledge of open records request processing and legal guidelines.
• Customer service principles and conflict resolution strategies.
• Proficient in Microsoft Office Suite and tax-related software systems.
• Leadership and team coordination skills.
• Strong problem-solving and decision-making abilities.
• Excellent verbal and written communication skills.
• Ability to train and mentor staff.
• Organizational and multitasking skills.
• Proficient in handling sensitive information with confidentiality.

Nice To Haves

• Up to one (1) year of specialized or technical training beyond high school.

Responsibilities

• Process current and prior year Declarations, Monthly Statements, and/or payments received from various types of dealers.
• Process amended Monthly Statements and/ or Declarations per dealer request.
• Write and mail various letters of correspondence to the dealers.
• Research return mail.
• Assist dealers over the phone, email, fax and in-person.
• Adhere to strict confidentiality laws regarding dealer records.
• Assist other departments within the Tax Office, County Attorney’s Office and the Harris County Appraisal District with requests using the Special Inventory Tax system.
• Research historical documents and appear in court as required by court subpoenas (as needed).
• Performs other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED