Tax and Compliance Manager

Arch Amenities Group•Remote,

6h•Onsite

About The Position

Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences. We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive. With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service. The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact. If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience.

Requirements

Bachelor's degree in Accounting, Finance, or related field or combination of education and experience
5+ years of progressive tax compliance experience, including multi-state sales and use tax and multi-state regulatory filings
1--2+ years of experience managing or mentoring staff
Strong working knowledge of sales/use tax rules, nexus concepts, and exemption certificate management
Experience with ERP systems (NetSuite preferred) and tax automation software (Avalara preferred)
Advanced Excel skills
Strong negotiation skills, focused on negotiation with State and Local authorities
Experience in a multi-entity or multi-subsidiary corporate structure
General familiarity with income/franchise tax compliance and working with outside preparers
Strong organizational and project management skills; able to manage recurring deadlines across many jurisdictions
Analytical and detail-oriented, with sound judgment on risk and materiality
Ability to both zoom in and resolve specific problems and plan overall compliance strategy for the company.
Clear written and verbal communication, including with regulatory agencies and external firms
Comfortable balancing hands-on filing work with team oversight

Nice To Haves

Basic exposure to Canadian tax requirements (GST/HST/PST) a plus, though not required
Experience in hospitality, services, or amenity/property management industries

Responsibilities

Oversee preparation, review, and timely filing of sales and use tax returns across all applicable states and localities
Manage other periodic tax filings (business/property tax, gross receipts tax) and coordinate registration in new jurisdictions as needed
Assist with income and franchise tax compliance by gathering data, preparing supporting schedules, and coordinating with outside tax preparation firms on filings and deadlines
Monitor nexus exposure as the business expands into new states or service lines
Maintain and reconcile tax accrual accounts and ensure accurate tax provision entries
Directly manage and mentor the Sales Tax Specialist, including workload prioritization, quality review, and professional development
Establish and document standard operating procedures for recurring tax compliance tasks
Serve as escalation point for complex or non-standard tax questions from the specialist and other finance staff
Lead responses to sales tax and other regulatory audits, including data gathering, documentation, and correspondence with tax authorities
Identify and remediate compliance gaps; implement controls to reduce audit and penalty risk
Track and manage tax notices, penalties, and abatement requests to resolution
Partner with the Financial Operations Team to ensure tax is correctly calculated, invoiced, and recorded within NetSuite. Additionally support A/P Team with resale certificates and vendor resale management.
Ownership of Avalara system for tax compliance ensuring integration with NetSuite is maintained, site-specific data is loaded, and Avalara filing and compliance is maintained.
Support tax configuration and testing for system changes, new business lines, or entity structures
Work with external tax advisors and outside CPA firms as applicable
Prepare periodic compliance status reports and risk summaries for finance leadership
Identify opportunities to automate or streamline tax filing workflows
Stay current on multi-state tax law changes and assess business impact