TASTING ROOM SERVER SATURDAYS AND SUNDAYS
About The Position
Hawks View Winery, located in Sherwood, Oregon, is seeking a Tasting Room Server to join their team. This position offers breathtaking views of Mt. Hood and the opportunity to work in the gateway of Willamette Valley wine country. The winery specializes in estate-grown wines from its 45-acre property and focuses on providing excellent hospitality, serving great wine and food pairings in a beautiful environment. The Tasting Room Wine Sales Associate will focus on providing guests with excellent customer service while educating them on wine tastings and wine purchases. This is a sales-focused role, requiring enthusiasm for selling wine, wine club memberships, and experiences. The winery strives for daily consistency and expects all associates to uphold its values, vision, and service standards.
Requirements
- Must be 21 years of age or older.
- 1 or more years of experience in wine, restaurant, hospitality, or retail.
- Demonstrates acute attention to detail.
- Takes initiative.
- Excellent communication skills.
- Ability to focus for an entire shift.
- Trouble shooting and prioritizing skills.
- Must adhere to grooming standards consistent with company guidelines.
- Sales ability to add on and upsell wine, food pairings, merchandise, and event tickets.
- Must be outgoing and able to approach guests and initiate conversation.
- Able to handle money and operate a point-of-sale system.
- Positive attitude, good conversational skills, and enjoys working with guests.
- Able to engage guests in a clear and professional manner.
- Willing and able to work well under pressure.
- Able to adapt quickly and flex to the needs of the business.
- Work in a high-paced work environment.
- Must be able to work in a standing position for long periods of time.
- Able to stand, walk, and bend for extended periods of time.
- Ability to work in high and low temperatures.
- Must be able to lift 40-50 lbs regularly.
- Must be available to work weekends and holidays.
- Ability to multitask while staying organized.
- Must have, or be willing to obtain, a Food Handler's Card and OLCC permit.
Nice To Haves
- Be excited to professionally sell wine, wine club memberships and experiences.
- Passionate about sharing knowledge with guests and Members about wine, food pairings, the Willamette Valley, and Oregon.
- Take pride in your work and helping Members and guests alike.
- Naturally friendly and hospitable person.
- Work cooperatively with a team.
- Like working in the great outdoors.
Responsibilities
- Serve wine and food pairings to guests and club members.
- Provide guests with excellent customer service.
- Educate guests on wine tastings and wine purchases.
- Sell wine, wine club memberships, and experiences.
- Uphold company values, vision, and service standards.
- Ensure the safety of members, guests, and associates.
- Follow Hawks View values and service standards.
- Maintain professional etiquette.
- Introduce and explain the tasting process and various wines to guests.
- Explain the wine club membership, its benefits, and discounts, and encourage sign-ups.
- Know and articulate winery policies, procedures, and promotions.
- Assist in wine and merchandise purchases.
- Watch for signs of intoxication ensuring guest safety.
- Understand and adhere to environmental standards and safety practices.
- Thank guests for visiting and encourage future visits.
- Stock wine, glasses, and supplies.
- Open bottles.
- Perform daily cleaning tasks.
- Perform additional duties as requested by management.
Benefits
- $16.30 + Tips + Commissions
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
