Tasting Room Associate

THE WILLIAMSBURG WINERY, LTD.•Williamsburg, VA

1d•$20•Onsite

About The Position

The Williamsburg Winery is seeking Tasting Room Associates for both full-time and part-time positions. This role involves leading guided tastings, educating guests about the winery's wines and history, and significantly contributing to the growth of the Wine Club. A key aspect of this position is promoting and enrolling new Wine Club members by effectively explaining membership benefits, making recommendations, and encouraging sign-ups.

Requirements

Must be at least 21 years old
Must be available to work weekends, holidays, and flexible shifts
Ability to stand for extended periods and lift up to 40 pounds
Dependable, organized, and attentive to detail
Ability to multitask in a fast-paced environment
Interest in wine; previous wine knowledge is a plus, but training will be provided
Strong communication and interpersonal skills
Comfortable recommending products and asking guests to join the Wine Club
Friendly, outgoing, and confident when speaking with guests
Previous hospitality, customer service, retail, or sales experience preferred

Nice To Haves

Previous wine knowledge is a plus

Responsibilities

Provide warm, welcoming, and knowledgeable service to every guest
Lead guided wine tastings and winery tours
Educate guests about wine profiles, pairings, and Williamsburg Winery history
Actively promote the Williamsburg Winery Wine Club and enroll new members
Clearly explain Wine Club tiers, benefits, and member experiences
Build guest relationships that encourage repeat visits and long-term membership
Prepare and serve wine flights according to service standards
Assist guests with wine purchases, memberships, and general questions
Operate the POS system accurately and efficiently
Maintain the cleanliness and organization of tasting, bar, and retail areas
Restock wine, merchandise, and supplies as needed
Complete opening and closing responsibilities
Support special events, private tastings, and group experiences
Follow responsible alcohol-service requirements and all applicable laws

Benefits

Medical, dental, and vision insurance options, subject to eligibility requirements
Paid time off
Retirement plan opportunities, subject to eligibility requirements
Employee discounts on wine, dining, and retail
Wine education and ongoing hospitality training
Opportunities for advancement within The Williamsburg Winery and the broader organization
A beautiful and unique winery work environment
Flexible scheduling based on business needs
Potential for additional hours and future advancement
A beautiful and team-oriented work environment