Tasting Room Associate/Server- Booker Wines
About The Position
A Tasting Room Associate I is tasked with maintaining Booker and My Favorite Neighbor standards of organization, tidiness, and cleanliness in customer facing operations and back of house operations. The role involves preparing the tasting room, presenting and educating customers on wines, sharing knowledge of the winery, and maintaining facility cleanliness and inventory. The associate will operate the POS system, promote wine sales, events, and tours, and represent the company professionally. Knowledge of wines and the wine industry is a plus, as are strong organizational skills and attention to detail. Responsibilities include polishing glasses, stocking inventory, and communicating with other staff. An in-depth knowledge of experiences, club offerings, and current information about Booker and My Favorite Neighbor is expected.
Requirements
- Must be at least 21 years of age
- Must be able to work in a team
- Must be able to multitask
- Must be able to work weekends and holidays
- Must be friendly and approachable
- Strong customer service, verbal and communication skills
- Self-motivated, takes initiative to complete tasks within a timely manner
- Represents the company and brand, professionally and graciously with both a professional appearance and demeanor
- Must be able to sit and/or stand for long periods of time and work on a computer for extended periods.
- Lifting may be required.
Nice To Haves
- Knowledge of wines, wine production and the wine industry is a plus
- Strong organizational skills with attention to detail
- In-depth knowledge of experiences, club, and current information of Booker and My Favorite Neighbor
- Strong organization and problem-solving abilities
- Capabilities to be flexible and manage constantly changing priorities with enthusiasm
- Commitment to high standards, detail oriented, coachable and highly motivated
- Wine experience or industry related interest is a plus
Responsibilities
- Prepare the tasting room for opening & closing
- Present, pour and educate the customer on selected wines for tasting and lead tours
- Share knowledge of our winery, wines and family story with guests & members
- Maintain cleanliness of the facilities and make sure tasting room is always stocked with any supplies needed
- Ability to operate POS & WineDirect interface accurately and efficiently
- Actively promote the sale of wine, events and tours to members
- Polishing glasses
- Stocking wine/non wine inventory
- Communication with servers/bussers/hosts
- Maintaining cleanliness and tidiness of facilities
Benefits
- paid time off
- medical/dental/vision insurance
- 401(k)
- tip eligible
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
