Task Force Sales Manager

Sree Hotels•Charlotte, NC
•Hybrid

About The Position

SREE Hotels is seeking a highly motivated and analytical Task Force Sales Manager to join our team. This role involves traveling to assigned hotels within the SREE Hotels portfolio to cover open Sales Manager positions and/or provide additional sales support. The primary focus is on driving sales revenues, managing new and existing client relationships, and achieving revenue goals through proactive sales activities, account management, business generation, and sales prospecting. This position is ideal for someone who enjoys traveling and is familiar with various hotel scales and markets.

Requirements

  • 2+ years’ experience as a Sales Manager in a hotel/resort environment is required
  • Must be able to travel up to 70% (NC, OH & SC)
  • Bachelor’s degree or equivalent experience.
  • Ability to effectively communicate verbally and in written form with the public as well as other team members.
  • Essential statistical and analytical skills required to identify revenue opportunities and shortfalls.
  • Ability to work both independently and cross-functionally to achieve goals.
  • Ability to thrive in a multi-tasked and fast-paced environment.
  • Someone with the availability to work when the events are happening, i.e. weekends, nights and holidays
  • Must have a valid Driver’s License with an acceptable driving record

Nice To Haves

  • Marriott, Hilton and/or Hyatt experience preferred
  • STS, Envision, OneSource, Delphi and/or CI/TY sales systems experience preferred

Responsibilities

  • Seamlessly fills in for open Sales positions at assigned hotel and sells the required group segments.
  • Establishes and maintains a client base of organizations, associations, social groups, and corporate businesses through direct outside and inside sales, in order to secure business for the assigned hotel.
  • Ensures that predetermined sales expectations are met or exceeded.
  • Manages daily schedule to achieve 25% strategic administrative time and 75% tactical sales execution time.
  • Conducts tours, answers questions for walk-in and call-in customers directing them to other sales staff members if appropriate.
  • Develops and maintains relationships with key clients in order to produce group and/or catering business for the assigned hotel.
  • Documents all sales activities into Delphi in a timely and accurate manner.
  • Attend weekly revenue calls.
  • Provides weekly sales activities to the Director of Sales (if applicable) and VP of Sales of the assigned hotel for weekly sales recap.
  • Conducts weekly funnel reviews with sales team and GM.
  • Negotiates guest room rates, meeting room rental, function space, and hotel services within approved booking guidelines; confirms agreements in writing and forwards documents to client and affected hotel departments.
  • Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures.
  • Accurately records all bookings and cancellations.
  • Spends time outside of assigned hotel conducting sales calls and sales blitzes.
  • Provides administrative support to the Sales team, as needed.
  • Meets with Operations and Food & Beverage Staff as needed to review group resumes and banquet event orders.
  • Responds quickly to client/guest requests in a friendly manner; follows up to ensure client/guest satisfaction within the company’s standard response time.
  • Meets with planners after their event to discuss the success, deficiencies, etc. and to re-book future business.
  • Assists with Sales Manager and Coordinator training and onboarding opportunities when needed and available.
  • Regular, reliable attendance and punctuality is a key component of this position.
  • Maintains a professional appearance in accordance with Company standards; wears the appropriate uniform or attire.
  • Maintains open and effective communication with team members and management.
  • Attends and participates in team meetings.
  • Adheres to established safety and emergency procedures and protocols, this includes Company, federal, and state specific regulations and guidelines.
  • Completes all required Company training/compliance courses as assigned.
  • Adheres to Company standards and maintains compliance with all policies and procedures.
  • Performs other related duties and responsibilities as assigned.

Benefits

  • professional training & development
  • responsive corporate support
  • competitive pay
  • fully-paid medical insurance after 3 years’ of service
  • dental
  • vision insurance
  • paid time off
  • matching 401K
  • voluntary life insurance
  • short term disability
  • professional and career development
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