Task Force Operations Manager - Corporate Office

Coury Hospitality•Grapevine, TX
•Hybrid

About The Position

Coury Hospitality has an amazing opportunity as a Corporate Operations Manager. This role is for individuals who are excited by challenging the status quo and innovating, understand that every touchpoint matters, and see themselves as storytellers for the hotels & restaurants in their communities. The position empowers creativity and collaboration, and involves traveling to provide hands-on assistance and support to operational teams. The company is committed to supporting career growth and development.

Requirements

  • Minimum of 10 years of experience in hotel and restaurant operations, ideally within full-service, four-diamond luxury boutique hotels.
  • Exceptional communicator who can get points across clearly, effectively, and skillfully.
  • Bona fide leader who has guided hotel and/or restaurant departments toward prosperity and growth.
  • Thrive in task force environments.
  • Possess a sharp eye for operational detail.
  • Ability to frequently travel, both car and air.
  • Non-business hours required at times.
  • Must be physically able to stand and walk, sometimes for extended periods of time.
  • Ace at organization and prioritization, able to juggle multiple projects at the same time.
  • Passion for mentorship and coaching, providing guidance to help others excel.
  • Systems whiz, capable of navigating multiple hotel PMS systems such as Opera and Lightspeed, as well as restaurant POS systems.
  • Excel at Microsoft Excel and other products within the Microsoft Office Suite.
  • A fixer who thrives at understanding a challenge or problem and then presenting a solution.
  • Poise, flexibility, and a positive, can-do attitude to every assignment.

Responsibilities

  • Provide hands-on assistance and support to operational teams.
  • Adapt quickly to new teams, properties, cultures, and operational challenges.
  • Identify opportunities, solve problems, and create lasting improvements.
  • Balance luxury service, team engagement, guest satisfaction, and financial performance.
  • Inspire confidence, develop talent, and elevate standards.
  • Curate experiences that make every moment matter.
  • Lead from the front and roll up sleeves alongside the team.
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