Tariff Analyst, Senior

Pacific Gas And Electric Company•Oakland, CA

8d•$97,000 - $152,000•Hybrid

About The Position

Provide consulting and reporting services to internal lines of business on tariff related issues, including customer-specific inquiries, escalated complaints and understanding and interpretation of complex legal and regulatory matters and the associated enterprise-wide and customer related impacts. Uses tariff and regulatory expertise and knowledge of PG&E’s operations, customers’ end-use equipment and customers’ business processes. Service is provided to any line of business upon request. This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the PG&E Service Territory.

Requirements

Bachelors Degree or equivalent experience
Job-related experience, 7 years
Ability to travel 10% of working time

Nice To Haves

Advanced knowledge of assigned tariffs and regulatory process
Ability to influence changes to positions, policies and procedures
Ability to develop and execute changes to tariffs, policies and procedures
Ability to Develop and present findings and recommendations to management
Proficient in the use of in-house tools and reference materials for research and tariff analysis
Demonstrated proficiency in achieving results by leading and influencing matrixed teams with limited leadership guidance
Demonstrated ability to provide proactive, high quality customer service while resolving issues of a complex nature
Effective at negotiating and able to communicate effectively and comfortably at Director level and below internally and with customers and third parties
Demonstrated strong proficiency with intermediate to advanced levels of Excel, Word, PowerPoint and other like tools
Skilled at developing executive-level communications
Demonstrated proficiency in prioritizing work with limited leadership guidance
Strong technical background to perform assignments
Able to present analysis and evaluation results and output in a cohesive, understandable and actionable format to department management
Ability to effectively manage multiple projects with demanding time constraints
In depth understanding of current utility and energy industry issues
Thorough understanding and knowledge of assigned tariffs and of the needs and activities of customers and internal stakeholders most impacted by these tariffs
Has the ability to provide basic tariff support on tariffs outside of assigned responsibilities

Responsibilities

Often the primary representative for the Company on issues related to assigned tariffs.
Provides complex tariff support and guidance to customer contact employees and others at PG&E in assigned tariff areas with limited direction from Supervisor.
Analyzes and resolves complex issues related to tariff application with some guidance from supervisor and may be PG&E’s primary contact on a particular issue with regulators and industry groups.
May lead tariff quality assurance initiative or training development and delivery.
May lead negotiations and be involved in meetings with PG&E’s largest customers or governmental agencies on new and existing tariff solutions.
Assists in the development of internal policies that support the consistent application of assigned tariffs.
Examines alternate solutions to tariff issues, effectively troubleshoots various issues, and provides findings and recommendations for internal clients and external stakeholders.
May prepare draft advice letters, testimony or data request responses for regulatory filings.
May prepare various reports and draft summary letters, and will respond to data request responses for regulatory filings.
May co-lead face to face customer education effort with partners in other organizations.