Taquero - Store #24 Full-Time

Northgate Gonzalez Markets•Norwalk, CA

16h•Onsite

About The Position

Northgate Gonzalez Market has grown from one store in Anaheim in 1980 to over 40 locations across Southern California, and we’re looking for passionate, customer-focused team members to join our family. We offer flexible schedules, opportunities for growth, and an associate discount of up to 20% for you and your household—all in a positive and fun work environment where you’ll feel valued and appreciated. If you’re enthusiastic, team-oriented, and ready to build a career with us, we’d love to meet you.

Requirements

Minimum of one year experience in overall department operations with successful or concurrent participation in a management training program; or equivalent combination of education and experience.
Sufficient math skills to understand the measurements for prepping / cooking each recipe.
Ability to hear, speak and understand the spoken word in order to respond promptly to pages for assistance, to accommodate verbal requests from customers for information or assistance, to answer telephones, and to be able to communicate effectively with others.
Ability to read, write, analyze, interpret and understand the English language with sufficient proficiency in order to read and understand: instructions for operating electronic equipment and tools company handbooks, policies and procedures other written job-related documents including postings on company bulletin boards.
Be fully knowledgeable and thoroughly familiar with the nature and duties of every staff position in the department including procedures, policies and operations.
Occasionally exert or lift up to 70 pounds carrying bulk containers of food and beverage products and frequently exert or lift negligible amounts of weight.
Specific vision abilities that include close vision and the ability to adjust focus.
Pass a pre-employment drug test, which will not screen for non-psychoactive cannabis metabolites.

Nice To Haves

High school diploma preferred but not absolutely required.
Food Safety Handling certificate

Responsibilities

Order product as needed and practice good rotation to ensure product freshness
Have a high level of engagement with the customer
Service customers quickly to ensure positive customer experience
Order accuracy to ensure positive customer experience
Work quickly and efficiently – Maintain a high level of productivity
Be available during peak hours / busiest times
Create a good work environment with high level of engagement with other associates
Ensure product quality is up to Northgate standards
Ensure seating areas and cleaned and supplies are replenished as needed
Have ingredients ready to work and must stay at workstations at all time
Take corrective actions with any customer complaints to ensure positive customer experience
Maintain a clean and organized workstation; ensure that we maintain a sanitary work environment by sanitizing surfaces and utensils during food production as needed
Check inventory of ingredients and supplies and ensure that they are replenished as needed
Responsible for production of food products according the recipes of Northgate Markets.
Follow the recipes and norms of production established by Northgate Markets, Execute daily production with the assistance of the production planning program; adjust production as needed depending on variables such as special events, weather, and other factors
Accurately rotate the products; label and date all food products following FIFO rules
Maintain control of inventory of the products on display and in the refrigerators following FIFO rules
Replenish product according current assortment and customer necessities maintaining highest quality standards
Execute daily menu based off schematics set by Cocina department supervisor
Offer rapid and friendly service to the customers; help the customer service line when necessary.
Review the quality of the products before offering them to the customers.
Offer suggestions to the customers on what they should purchase and notify them of the various sales.
Be able to work in a team; communicate effectively with coworkers and leads
Receive products from vendors or the warehouse in absence of the prepared foods lead.
Minimize shrink and utilize known loss tracking tool to report waste.
Maintain the refrigerators clean and organized according to the rules of sanitation and 5S
Perform any other work-related duties as assigned.
Develop and cross-train other employees if needed.
Execute ready times and maintain hours of operation as specified by the department.
At the end of shift, check in with department lead to ensure conditions are appropriate for the following shift.
Follow food safety guidelines assuring product temperatures are being recorded and followed.
Meet safe handling practices when placing product to sell.
Maintain quality assurance of any outsourced product through communication with prepared foods leads.
Maintain the work area clean and organized; clean and organize the workstation before the end of your shift, including all of the work equipment; follow all of the rules of hygiene, personal appearance and uniform established by the department of sanitation and Northgate Markets.
Ensure all equipment is properly working before use, if not follow guidelines to report.
Follow any new safety regulations that are added.
Utilize all PPE as instructed and ensure that PPE is in clean and good working conditions.
Report any unsafe practices / conditions in equipment to your lead.