Taproom General Manager (multi-unit)

Fort Point HenHouse•Petaluma, CA

16h•Onsite

About The Position

HenHouse Brewing Co. is seeking a multi-unit Taproom General Manager to lead day-to-day operations of multiple taproom locations. The ideal candidate will have a passion for craft beer, hospitality, and service, along with exceptional communication and organizational skills. This role involves working with the retail director, lead bartenders, bartenders, vendors, and internal teams to foster a healthy working environment, ensure a high level of guest experience, and maintain a profitable business. The position requires the ability to prioritize projects and tasks effectively and involves working on-site across multiple locations in the North Bay (Santa Rosa, Petaluma, Novato) and coordinating special events, both on-site and off-site.

Requirements

1+ year multi-unit management experience
3+ years experience as G.M. or equivalent of taprooms, bars, restaurants, etc.
5+ years in the beer, bar, or restaurant industry
Deep connection and understanding of the local Sonoma / Marin market
Depth of knowledge within the general craft beer industry as well as local craft beer scene
Passion for local craft beer
Ability to lead and motivate a team
Ability to develop and maintain SOPs
Strong interpersonal and communication skills
Commitment to excellence and high standards
Versatility, flexibility, dependability and a willingness to work within constantly changing priorities
Strong organizational, problem-solving, and analytical skills
Honesty and integrity – display the highest standards of ethical conduct personally and professionally
Proven effective time management, productivity and prioritization skills
Exceptionally well organized and detail oriented
Committed to excellence, goal oriented and driven/accountable to meet objectives/goals – wants to make a difference and contribute positively to company success
Demonstrates a sense of urgency and is ready to work with a “can do” attitude and willingness to do whatever is necessary to get the job done
Demonstrates an entrepreneurial spirit
Accountability – accepts responsibility for behavior; and starting, controlling and completing tasks

Responsibilities

Coordinate with the retail director and lead bartenders to implement change, systemize across locations, and continually drive standards higher.
Manage broad areas of responsibility including staffing, beverage ordering/receiving, daily/weekly accounting, repairs & maintenance, general supplies ordering, food truck management, taproom activation programming, staff education, various administrative duties, event planning, management and execution.
Direct management of taproom team personnel: Including hiring, training, developing, discipline and termination.
Scheduling staff across multiple locations including breaks and rest periods.
Setting employee performance expectations.
Demonstrate the highest level of integrity in how you interact with your coworkers, your direct reports, and the quality of our taprooms.
Enforcing employee performance expectations.
Identify and commend exemplary behavior in all members of the department, encouraging them to do the same.
Where necessary, identify inappropriate behavior in department member and present corrective action.
Develop and ensure operations are in compliance with SOPs.
Maintain Safe Working Conditions.
Perform other related duties as assigned.
Maintain and promote a positive work environment with a focus on customer service.
Cultivate and maintain positive relationships with co workers.
Work to continuously improve quality at Fort Point HenHouse.