TAP Host - MGM Springfield

MGM Resorts International • Springfield, MA

4d • Onsite

About The Position

As a Host Person at the TAP Sports Bar, you'll greet guests promptly, manage reservations, and maintain cleanliness and organization in the restaurant. If you have 2+ years of experience in a dining host role, strong communication skills, and a passion for providing exceptional customer service, apply today!

Requirements

• 2+ years of prior relevant experience in a restaurant as a dining host is preferred
• Ability to take initiative and exhibit flexibility

Responsibilities

• Greet guests promptly and courteously as they enter the restaurant.
• Manage reservations and maintain an accurate count using the reservation book.
• Communicate with Restaurant Reservations regarding special orders and requests, and relay guest needs to management and the kitchen.
• Maintain knowledge of daily activities, table setups, and restaurant hours, ensuring menus are current and in good condition.
• Frequently check on guests waiting to be seated, assuring them that their tables are being prepared.
• Ensure cleanliness and organization of assigned work areas, shutting down the podium and forwarding phones to voice-mail at the end of the shift.
• Assist food servers, bus persons, and food service runners as needed.

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
• medical, dental, vision, life insurance, 401(k) plans, and time off plans

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed