Tank & Hold Cleaning Specialist

Wilhelmsen group•Houston, TX

1d•Onsite

About The Position

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Wilhelmsen Ships Service (WSS) is looking for a Tank & Hold Cleaning Specialist. The Tank & Hold Cleaning Specialist will provide excellent customer service and handle the requests for Cargo Hold / Tank Cleaning professionally to ensure our products are delivered on time. You will play a vital role in driving the growth of sales and improving the profitability of our products. You shall contribute to the Technical Sales & Business Development Manager’s team by sharing technical knowledge and know how to better understand how the use of the product creates value for customers and key selling points. You will ensure customers receive a fast response time, global product availability, technical support and a high level of customer service. A key aspect of this role will be to discover new customer opportunities and drive collaboration with the Cargo Solutions team to ensure customer success, customer contracts and customer service effectively and in accordance with business needs. This role is expected to evolve and develop as the organization moves forward, and the effect of the position is seen.

Requirements

Degree in engineering, technical studies, or business administration.
Minimum 2 years’ maritime industry experience (dry bulk/tank segment preferred).
Strong communication and presentation skills in fluent English.
Independent, proactive, and service-minded with strong coordination skills.
A team player with a positive, “can-do” attitude and commercial mindset.
Must be eligible to work in the US.

Responsibilities

Handle customer requests and quotations for cargo hold/tank cleaning solutions.
Advise customers on products, cleaning procedures, and best practices.
Collaborate with internal teams to ensure quality, availability, and competitiveness of products.
Train and support customers to enhance service quality and satisfaction.
Proactively follow up on quotes to convert opportunities into sales.
Monitor performance and provide feedback to the Cargo Solutions team.
Stay updated on port operations, logistics, market trends, and seasonal variations.
Contribute to sales strategies and customer development plans.