TANF Youth Workforce Connector

EDSI•Franklin, PA

About The Position

The TANF Youth Workforce Connector builds relationships with agencies, educational institutions, and community-based organizations to connect participants with available services and assist individuals who need further support. The role provides individualized assessments, determines eligibility, conducts case management and intake assessments, and develops Individual Service Strategies (ISS) to guide customers toward employment. The Connector also makes referrals, tracks youth outcomes, supports TANF compliance and documentation, recruits applicants through outreach, shares program information, facilitates workshops, coordinates community partner presentations, meets performance criteria, assists with project reports, and liaises across departments to meet customer needs. Regional travel is required. The position may be performed fully onsite, fully virtually, or in a hybrid environment.

Requirements

  • High school diploma required.
  • Demonstrated telephone, computer, written, and verbal communication skills.
  • Strong organizational, prioritization, and problem-solving skills.
  • Ability to work effectively in a team environment while remaining flexible to meet contract and operational needs.
  • Proficiency in Microsoft Office applications.
  • Ability to travel regionally.
  • Ability to work fully onsite, fully virtually, or in a hybrid environment.
  • Clean driving record, valid driver’s license, and reliable vehicle required.

Nice To Haves

  • Associate degree or some college preferred.

Responsibilities

  • Build and maintain collaborative relationships with agencies, educational institutions, and community-based organizations.
  • Assess participants’ work, family, and personal development needs and opportunities.
  • Determine eligibility and provide case management.
  • Conduct intake assessments and create Individual Service Strategies (ISS) to guide customers toward employment.
  • Refer participants to appropriate programs, community service sites, or social service agencies when needed.
  • Track youth progress toward education, training, and employment outcomes.
  • Ensure compliance with TANF requirements and documentation standards.
  • Recruit applicants through outreach at satellite sites, job fairs, schools, community organizations, and referral partners.
  • Disseminate program information to community-based organizations.
  • Facilitate workshops and coordinate onsite presentations by community partners on topics relevant to customers’ needs.
  • Meet weekly, monthly, and annual performance criteria.
  • Assist with preparation of project reports as needed.
  • Liaise between departments to meet customer needs.
  • Perform other opportunities or duties as available.
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