Talent & Workplace Coordinator

Guild • Denver, CO

13h • $25 - $28 • Onsite

About The Position

At Guild, we believe talent is everywhere and that opportunity should be too. We continue to have our home and headquarters in Denver, but we have embraced a distributed model of working to reach the best talent in the United States. While some roles may require proximity to our Denver office, roles based outside of our Denver office can sit in any of the following 32 states: AZ, CA, CO, CT, FL, GA, ID, IL, IN, KS, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI and Washington D.C. Please only apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. If you are an Internal Candidate, please apply via our Internal Job Board . ---- To thrive as a company and meet our impact goals, we must cultivate a culture of high-performance. We know managers are often the single-largest driver of employee satisfaction and growth, and our talent is our biggest asset. Because of that, we’ve identified consistent expectations for all of Guild’s people managers — helping you know what to expect from your experience here. ---- Guild is hiring for a Talent & Workplace Coordinator (6-Month Fixed-Term) to support and coordinate recruiting efforts across various business units while also serving as a key onsite resource for workplace experience. This is a shared resource between the Talent Acquisition team and the Workplace Experience team, reporting directly into the Talent Acquisition Operations Analyst with an indirect reporting line to the Director, Workplace Operations. This role requires working in-office five days per week. A parking and lunch stipend is provided. In this role, you will collaborate with recruiters and hiring managers to create an exceptional candidate experience, schedule interviews, maintain data integrity in the applicant tracking system (ATS), and play an integral role in helping achieve hiring goals. You will also serve as a day-to-day point of contact for onsite needs, acting as a backup for the Workplace Experience team by supporting office operations, responding to workplace tickets, assisting with catering deliveries, filling in at the reception desk, and helping ensure a seamless in-office experience for employees and visitors alike. Additionally, you will collaborate with other leaders across Guild, including those on the Product, Operations, Marketing, Commercial teams, and more. We are looking for someone who’s a strong communicator, extremely organized and detail-oriented, has a passion for creating an engaging, human-centric candidate and employee experience, and thrives in a fast-paced, collaborative environment.

Requirements

• You have exceptional organizational skills, a high level of attention to detail, and an obsessive commitment for accurate, timely, and effective coordination.
• You are committed to delivering an exceptional candidate and employee experience from first interaction to final outcome.
• You have the ability to act proactively to effectively prioritize tasks and can adeptly pivot to meet emerging needs in a fast-paced environment.
• You have excellent communication and interpersonal skills and the drive to take ownership for the development and cultivation of strong internal and external relationships.
• You are comfortable being a visible, approachable presence in the office and can balance in-person workplace responsibilities with recruiting coordination work.
• You thrive in a role that blends multiple functions and enjoy switching between detail-oriented coordination work and hands-on operational support.
• You have the ability to identify problems and use current procedures to problem solve.
• You have the ability to maintain flexible work hours and can efficiently troubleshoot last-minute changes with a calm, professional demeanor.
• For the Workplace Experience portion of this role, it requires the ability to stand and move for extended periods of time with limited sitting, and to occasionally lift and/or move items up to 25+ pounds.

Responsibilities

• Deliver an exceptional hiring experience to candidates, hiring managers, and business leaders.
• Partner closely with all recruiters and provide operational support throughout the hiring process to include, but not limited to, creating, editing and posting job requisitions, updating and ensuring completion of kick off documents, scheduling interviews, minding the status of candidates, sending project assignments, and requesting references & scheduling reference calls (as needed).
• Contact and engage with candidates, managing their experience throughout the interview process and scheduling phone, virtual, and onsite interviews; collaborate with executive assistants, as needed, to coordinate interviews/resolve scheduling conflicts all while facilitating effective, timely communication with candidates.
• Serve as the onsite point of contact for candidates during in-person interviews, ensuring a welcoming and professional experience from arrival through departure.
• Support logistics for onsite interview days, including coordinating room bookings, preparing interview materials, greeting candidates, and ensuring a smooth candidate experience on the ground.
• Manage initial onboarding processes through sending pre-employment agreements and initiating background checks.
• Maintain data integrity when opening and managing job requisitions in Greenhouse ATS to ensure hiring managers and interviewers have accurate information to prepare for and conduct interviews and feedback scorecards.
• Act as scheduling point of contact, while recruiter(s) are out of office, and independently action scheduling requests to ensure candidates continue to move through the interview process.
• Support the implementation of new process improvements and actively suggest process improvements to aid in driving efficiency and quality of candidate experience.
• Attend kick off meetings and hiring syncs to communicate or work through scheduling priorities/conflicts with hiring managers as capacity allows.
• Learn or expand knowledge of recruiting operations, systems, and tools.
• Maintain flexible work hours to help troubleshoot interview issues, coordinate reschedules, and communicate interview schedule changes to candidates as needed.
• Serve as a backup for the Workplace Experience team, stepping in to support daily office functions and ensure continuity of workplace services.
• Respond to workplace tickets in a timely and professional manner, triaging and resolving issues or escalating as appropriate to ensure a well-functioning office environment.
• Serve as a go-to resource for employee questions related to office logistics, workplace policies, and general operational inquiries.
• Support catering deliveries, including coordinating with vendors, receiving orders, and ensuring timely setup for employees.
• Fill in at the reception as needed, greeting visitors, managing building access, and providing a professional first impression of Guild’s office.
• Support general operational needs around the office, including coordinating with vendors, managing supplies, assisting with space setup for meetings and events, and maintaining common areas.
• Support special projects and/or other assignments as needed.

Benefits

• Access to low-cost, high-quality health care options through Collective Health and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
• Access to a 401k to help save for the future
• Vacation policy to rest and recharge
• 8 days of fully-paid sick leave, to take the time to heal and or recover
• Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 4-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits.
• Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services
• Education benefits and tuition assistance to help your future development and growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed