Workplace Coordinator

Brainlabs

9h•$60,000 - $75,000•Onsite

About The Position

We are Brainlabs, the High-Performance media agency, on a mission to become the world's biggest and best independent media agency. We plan and buy media that delivers profitable and sustained business impact. And what’s our formula? Superteams of Brainlabbers, fueled by data and enabled by technology. Brainlabs has always been a culture-first company. In fact, from the very beginnings of the agency a set of shared principles, philosophies and values was documented in The Brainlabs Handbook, helping us create our unique culture. As with everything here we always seek to adapt and improve so The Brainlabs Handbook has been fine-tuned to become The Brainlabs Culture Code. This Culture Code consists of 12 codes that talk to what it means to be a Brainlabber. It’s a joint commitment to continuous development and creating a company that we can all be proud of, where Brainlabbers can turn up to do great work, make great friends and win together. You can read The Brainlabs Culture Code in full here. We’re looking for a proactive, people-first Workplace Coordinator to lead the day-to-day running of our New York City office. You’ll be the friendly, dependable presence that keeps the space running smoothly — making sure our people have the tools, environment, and support they need to do the best work of their careers. In this hands-on role, you’ll own everything from office management and basic IT troubleshooting to onboarding new joiners and supporting culture moments. You’ll embody our Culture Code in everything you do — raising the bar for workplace experience.

Requirements

Organized, hands-on and always looking to raise the bar
Excellent attention to detail
A great communicator who loves helping others succeed
Friendly, reliable and unflappable in a fast-paced environment
Naturally collaborative and service-minded
Confident handling office tech and problem-solving on the fly

Nice To Haves

Experience in office coordination, hospitality, or high-end service is a plus

Responsibilities

Manage our New York City office and experience
Be the go-to person for all office-related needs
Support basic IT needs
Make sure the space is clean, stocked, safe, and ready for collaboration each day
Manage relationships with vendors (cleaners, caterers, building management, etc.)
Support day-to-day perks like breakfast/lunch setups and handling deliveries
Take ownership of local events and help bring our office culture to life
Welcome new starters and visitors to the space
Assist the People Team with Operational & Coordinator tasks, as required and may include:
Work closely with the People Partnering team to oversee the full spectrum of employee onboarding, employee offboarding and contractual changes. This includes tasks such as checking contacts, verifying employees right to work, preparing contractual change letters, relaying information to payroll and updating our HRIS
Help answer employee policy questions
Assist with reporting and people metrics tracking