Workplace Coordinator

Planet•San Francisco, CA

4h•Onsite

About The Position

We are seeking a proactive and versatile Workplace Coordinator to join our team. This is a dynamic, hands-on role that is critical to our daily operations. You will be one of the first faces of the company, sharing front desk responsibilities to ensure a welcoming, secure, and professional environment for all employees and visitors. In addition to front desk duties, you will be the right-hand support for the Facilities and Workplace Manager, assisting with hands-on maintenance, office reconfigurations, and general upkeep of our space. The ideal candidate is an organized, customer-service-oriented "jack-of-all-trades" who enjoys solving problems, isn't afraid to roll up their sleeves, and thrives on a day where no two tasks are the same. This is a full-time, in-office position based in our San Francisco office 5 days per week.

Requirements

2+ years of experience in a customer-facing role (e.g., reception, office admin, hospitality, or high-end retail).
“Handyperson" skills. You must be comfortable and proficient with basic hand tools (drill, hammer, screwdriver, level) and have a knack for fixing things.
Excellent communication, interpersonal, and customer service skills.
A proactive, "no task is too small" attitude and a strong sense of ownership.
Solid organizational and time-management skills, with the ability to prioritize and multitask in a fast-paced environment.
Proficiency with standard office software (Microsoft Office, Google Workspace).
An essential part of this job requires you to be physically active, including walking, standing, bending, and lifting/moving items up to [e.g., 40] pounds.

Nice To Haves

Look for Work: Ability to proactively identify needs and take action without explicit direction.
Experimental Mindset: Willingness to experiment and learn from both successful and suboptimal experiences to continuously improve the workplace.
Culture Architect: Ability to design and deliver employee engagement programs that strengthen collaboration and belonging across hybrid teams.

Responsibilities

Greet employees, clients, candidates, and vendors with a professional and welcoming demeanor.
Share responsibility for managing the front desk: manage incoming/outgoing mail and deliveries, and handle general inquiries.
Manage our access control system, including issuing and deactivating badges for employees and visitors.
Serve as a primary point of contact for employee requests, submitted via email, ticketing system, or in person.
Ensure the reception area, conference rooms, and common kitchen/break areas are clean, stocked, and presentable at all times.
Oversee all food and beverage ordering, including daily restocks, vendor coordination, and maintaining appropriate inventory levels across kitchens and break areas.
Monitor and manage stock control, ensuring supplies are tracked, organized, and replenished efficiently to reduce waste and maintain budget alignment.
Support the Director of Employee Experience with planning and executing internal social and wellness initiatives, including event logistics, setup, vendor communication, and onsite coordination.
Partner with cross-functional workplace teams to ensure events and wellness programs are aligned with company culture, budget, and operational needs.
Assist the Facilities Manager with daily, hands-on tasks to maintain the office.
Perform basic, non-technical repairs and "handyperson" tasks (e.g., hanging whiteboards/pictures, assembling furniture, fixing a wobbly chair, changing lightbulbs, minor drywall patching and paint touch-ups).
Conduct regular walkthroughs of the office to proactively identify maintenance, safety, or cleanliness issues.
Assist with office moves and reconfigurations, including moving furniture, setting up new workstations, and managing cabling.
Collaborate with Workplace and Facilities leadership on logistics planning for phased moves, expansions, or new space activation, as needed
Manage inventory and restocking for all office and kitchen supplies, ordering new items as needed.
Escort and assist external vendors (e.g., plumbers, electricians, janitorial) to ensure work is completed correctly.
Support health and safety programs, such as checking first-aid kits and fire extinguishers.