Talent Wellbeing Specialist

InterMed, P.A.•South Portland, ME

1d•$61,610 - $89,336

About The Position

The Talent Wellbeing Specialist provides high-level customer service to InterMed colleagues, guiding them through leave and accommodations processes while ensuring compliance with applicable federal, state, and local regulations and internal policies. The Specialist also administers benefit plans, supporting benefit selection, enrollment, eligibility, coverage questions, and ongoing colleague support. The position serves as a liaison among colleagues, managers, and third-party leave and benefits administrators, and partners with HR Business Partners, the Talent Wellbeing Manager, and Payroll. The role supports InterMed’s people-first culture and mission by helping colleagues make informed decisions and feel valued throughout leave, accommodations, benefits, return-to-work, and life-event processes. It also manages administration databases, preserves confidentiality of employee information in alignment with HIPAA and internal policies, and performs other duties that support InterMed’s mission, vision, and values. Duties and responsibilities may change or be assigned as needed.

Requirements

Bachelor’s degree in Human Resources or equivalent experience.
Two or more years of HR leaves and accommodations experience.
Benefits experience.
Extensive knowledge of leave requirements and legal protections under FMLA, ADA, MFML, PDA, PWFA, and other applicable laws, including how the laws interact.
Strong verbal and written communication skills.
Excellent analytical and problem-solving skills.
Ability to handle ambiguous situations and adapt to competing priorities.
Team facilitation skills and experience resolving complex problems involving people, processes, and programs.
Ability to collaborate to address the needs of colleagues and management.
Ability to remain composed and objectively guide colleagues through complex, sensitive, or emotional issues.
Commitment to providing a high level of service to InterMed physicians, managers, and colleagues.
Excellent organizational skills and attention to detail.
Strong computer skills, including Microsoft Office (Excel, Word, and PowerPoint), and ability to learn new computer applications.

Nice To Haves

PHR, SPHR, SHRM-CP, or SHRM-SCP certification.
Specialized certification or training in FMLA or leave administration.
Experience with Unum Leave and ADA management.

Responsibilities

Guide colleagues through leave, accommodations, and benefits processes with a people-first approach.
Administer leave programs and benefit plans, including enrollment, eligibility, coverage guidance, and ongoing support.
Advise colleagues and managers on leave laws, paid time off, disability, and benefits interactions while ensuring compliance and prioritizing employee well-being.
Communicate with colleagues about leave and benefits matters in a clear and timely manner.
Oversee return-to-work processes and support life-event changes.
Partner with HR Business Partners, Payroll, and benefit vendors to ensure accurate administration and continuous process improvements.
Educate and advise managers on best practices for leave, accommodations, and benefits in alignment with policies and applicable laws.
Protect confidential employee information in accordance with HIPAA and internal policies.
Manage administration databases to ensure accuracy.
Perform other duties that support InterMed’s mission, vision, values, and people-first culture.