Talent Team Coordinator, Administrative Advanced

EY Studio+ Nederland•Chicago, TX

12d•Hybrid

About The Position

The Talent Team Coordinator (TTC) is an HR administrative professional who partners with Talent Consultants (TCs) to coordinate various HR related tasks as part of the employee life cycle. The TTC is responsible for providing support to TCs within Americas Talent Team (ATT). Leveraging technology, facilitating communication, and coordinating the administration of multiple HR processes. Interfacing with employees and handle initial employee inquiries and/or responses. Escalating issues as appropriate to a senior member of the ATT. Processing and inputting transactions into SuccessFactors. Coordinating the administration of HR processes such as, but not limited to, performance management, the promotion process, variable pay, orientation, people surveys, upward feedback, separation process, etc. Providing reports and gathering data related to HR projects and initiatives assigned, sharing information gathered with the Talent Team or other HR functional groups as requested. Assisting in communication flow to and from clients and to other HR team members as appropriate. Handling special projects as assigned.

Requirements

High level of confidentiality
Ability to work efficiently and effectively while maintaining attention to detail.
Strong knowledge of firm policies, procedures, and databases
Ability to collect and interpret information to be used to enhance services to clients.
Exceptional customer service skills
Strong communication skills (verbal, written, presentation and listening)
Flexibility
Initiative
Strong teaming skills
Basic project management skills (e.g., managing multiple client requests and deadlines)
Ability to perform job responsibilities independently.
Willingness to act as an advisor to peers and new team members.
Intermediate to advanced Excel skills
An Associate degree or higher
3-5 years of experience, Human Resources or technology reporting experience preferred
Willingness to travel and participate in firm-initiated networks

Responsibilities

Leveraging technology, facilitating communication, and coordinating the administration of multiple HR processes.
Interfacing with employees and handle initial employee inquiries and/or responses.
Escalating issues as appropriate to a senior member of the ATT.
Processing and inputting transactions into SuccessFactors.
Coordinating the administration of HR processes such as, but not limited to, performance management, the promotion process, variable pay, orientation, people surveys, upward feedback, separation process, etc.
Providing reports and gathering data related to HR projects and initiatives assigned, sharing information gathered with the Talent Team or other HR functional groups as requested.
Assisting in communication flow to and from clients and to other HR team members as appropriate.
Handling special projects as assigned.