Talent Services Account Manager

isolved•,

3d•Remote

About The Position

This is a full-time Talent Services Account Manager position with isolved Talent Acquisition. It is a remote position where you will work 40 hours per week (M-F, 8 AM-5 PM PST). This role is an opportunity to reshape the HR and recruiting landscape. At isolved Talent Acquisition, we are a catalyst for innovation in hiring and part of isolved, a leader in human capital management (HCM). We deliver an end-to-end hiring and retention experience. Our solutions provide employers with the flexibility to choose a standalone talent acquisition platform or a fully integrated HCM ecosystem. Our people-first mindset and "Win As One" philosophy are core to our operations. We foster a culture rooted in collaboration, high performance, integrity, and an experience-driven approach. Joining isolved Talent Acquisition means becoming part of a company that invests in your growth, supports your ambitions, and celebrates your achievements.

Requirements

High school diploma or equivalent
1-3 years of relevant experience in customer service, account management or technical implementation role
Excellent written and verbal communication skills with strong interpersonal abilities
Demonstrated proficiency in multitasking, time management and handling multiple client priorities simultaneously

Responsibilities

Act as the primary liaison between clients and internal teams, guiding them through recruitment workflows.
Maintain compliant processes and manage sensitive information with professionalism.
Lead customized trainings.
Refine job advertisements.
Support candidate screening.
Oversee technical setups, from configuring ATS features to resolving tier-1 troubleshooting issues.
Dive into data analysis to prepare performance reports.
Identify engagement risks and recommend improvements that strengthen client retention.
Handle scheduling, documentation, light billing support, and other administrative tasks.