Talent & Performance Manager

Williams-Sonoma•San Francisco, CA

12h•Onsite

About The Position

We are seeking a Talent & Performance Manager to drive the development, engagement, and effectiveness of our workforce. This role is responsible for designing and managing performance frameworks, talent development programs, and succession planning strategies that align with business goals. You will partner closely with leadership to ensure we are attracting, developing, and retaining high-performing associates.

Requirements

5+ years in HR, talent management, performance management, or related field
Strong understanding of performance management frameworks and talent development strategies
Experience working with senior leaders and influencing decision-making
Excellent communication and coaching skills
Analytical mindset with experience using HR data and tools
Bachelor’s degree in HR, Business, Psychology, or related field

Nice To Haves

Master’s preferred but not required
Experience with HRIS or performance management platforms (prefer Oracle)
Experience in organizational development or leadership coaching
Change management experience

Responsibilities

Design, implement, and continuously improve performance review processes
Partner with managers to set clear goals, KPIs, and performance expectations
Coach leaders on delivering effective feedback and managing underperformance
Analyze performance data to identify trends and recommend improvements
Build and manage learning and development programs (leadership training, career advancement/growth pathways, etc.)
Identify skill gaps and create targeted development initiatives
Support individual development plans (IDPs) across teams
Develop succession planning frameworks for key roles
Identify high-potential associates and create growth pathways
Partner with HR and leadership on workforce planning/org design
Design initiatives to improve engagement, satisfaction, and retention
Analyze associate feedback (AOS, exit interviews) and act on insights
Support a culture of continuous feedback and growth
Track and report on talent metrics (performance ratings, retention, promotion rates, etc.)
Use data to inform leadership decisions and improve talent outcomes

Benefits

A generous discount on all WSI brands
A 401(k) plan and other investment opportunities
Paid vacations, holidays, and time off to volunteer
Health benefits, dental and vision insurance, including same-sex domestic partner benefits
Tax-free commuter benefits
A wellness program that supports your physical, financial and emotional health
In-person and online learning opportunities through WSI University
Cross-brand and cross-function career opportunities
Resources for self-development
Advisor (Mentor) program
Career development workshops, learning programs, and speaker series