About The Position

Responsible for creating and executing the organization’s learning strategy, including the customization, delivery, and evaluation of organizational and executive learning events. The role maintains knowledge of best practices in training and learning methodologies and conducts human performance improvement (HPI) analysis of learning conditions across departments and teams. The consultant works with individual contributors using certified coaching methodology and collaborates with leaders, departments, and units to identify performance and process improvement gaps. The role develops and delivers solutions intended to empower people, improve performance, and increase productivity. It uses validated, intervention-based discovery techniques and organizational behavior tools to identify root causes and improve individual, team, and department performance. Strong facilitation skills are used to support performance and behavior transformation.

Requirements

  • Master’s degree in Organizational Development, Organizational Behavior, HR, Talent Management, Leadership, Learning and Development, or a related field.
  • Experience leading and implementing change.
  • HPI certification is required and must be acquired within one year of hire.
  • Computer skills, including Microsoft applications, Workday, and an LMS.
  • Ability to bring diverse teams together to create or transform processes and programs; examples are required.
  • Presentation and facilitation skills that influence change and acceptance of a program, concept, or process.

Nice To Haves

  • Nationally recognized coaching certification.
  • Change management certification.
  • Nationally recognized facilitation certification.
  • Working knowledge of talent management structure and strategy, including organizational development, talent development, organizational change management, human performance improvement, and coaching strategies and techniques outlined by the International Coaching Federation.
  • In lieu of the stated minimum requirements, a bachelor’s degree in a relevant field and eight years of experience leading transformational change efforts in large, fast-paced, multidisciplinary organizations, preferably healthcare, with a background in organizational development, organizational behavior, talent management, HR operations, training development and facilitation, and coaching may qualify. A bachelor’s degree may also be accepted while enrolled in a master’s program approved by Learning and Development Leadership; the master’s degree must be obtained within 18 months of hire.

Responsibilities

  • Develop, execute, and maintain the organization’s learning strategy.
  • Create and deliver discovery event maps and performance enhancement plans using HPI methodology to increase performance.
  • Collaborate with key stakeholders to design and deliver customized and packaged learning events and series.
  • Evaluate, build, and maintain professional and leadership development programs, including LEAD, NTME, Top Talent, Talent Review, and other customized or new programs added to organizational course repositories.
  • Provide instructional and directional consulting and coaching to key stakeholders and teams within the department and organization.
  • Perform other duties as assigned.
  • Maintain current knowledge of best practices in training and learning methodologies.
  • Conduct HPI analysis of current learning conditions for departments and teams.
  • Use validated, intervention-based discovery techniques and organizational behavior tools to uncover root causes and improve performance.
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