Talent & Operations Partner

Bosselman Administrative Services, Inc•Des Moines, IA

9d•Hybrid

About The Position

The Talent & Operations Partner is responsible for leading recruiting efforts for management and front-line team members and delivering a comprehensive orientation and training experience. This role facilitates both classroom-style instruction and hands-on, on-the-job training to ensure employees are fully prepared to perform their roles in compliance with company standards and operational expectations.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or related field preferred (or equivalent experience).
2+ years of experience in recruiting, training, or HR/operations support.
Ability to travel up to 40% of the time.
Strong verbal, written, and presentation communication skills.
Demonstrated sales, negotiation, and closing abilities.
Strong organizational skills with attention to detail.
Analytical and problem-solving capabilities.
Proficiency in Microsoft Office, HCM and ATS systems.
Self-motivated with the ability to work independently and collaboratively.
Must be able to communicate in English.
Able and willing to deliver friendly, courteous, and prompt customer service.
Able and willing to work cooperatively with other team members.
Physical attendance at the primary work location is required.

Responsibilities

Manages full-cycle recruiting, including sourcing, screening, interviewing, and hiring candidates.
Determines and implements recruiting strategies based on labor market conditions and business needs.
Advises leadership on staffing gaps, turnover trends, and talent risks.
Partners with hiring managers to identify staffing needs and implement effective recruiting strategies.
Supports hiring events and community outreach efforts.
Ensures a positive and professional candidate experience.
Facilitates engaging, classroom-style new hire orientation sessions.
Presents company culture, policies, and expectations in a structured learning environment.
Oversees onboarding processes and ensures compliance with employment requirements.
Facilitates onboarding and training for General Managers, ensuring readiness and alignment with company standards and expectations.
Delivers a blended training program that includes both classroom instruction and hands-on, on-the-job training.
Makes decisions regarding training readiness, certification, and employee progression.
Conducts compliance training related to company policies, safety standards, and regulatory requirements.
Provides on-the-job training in operational areas, demonstrating job tasks and coaching employees in real-time.
Analyzes recruiting and training metrics to drive process improvements.
Serves as a strategic partner to operations leadership on talent and performance initiatives.
Recommends and implements solutions to improve retention, engagement, and productivity.
Utilizes the company’s Learning Management System (LMS) to assign training, monitor progress, and ensure timely completion of required courses.
Acts as a resource for employees regarding HR policies and procedures.
Partners with operations leadership to support team member readiness and performance.
Assists with team member engagement and retention initiatives.
Regular attendance that is punctual and dependable is required.
Provides friendly and competent customer service.
Assists with other duties as assigned.