Talent Operations Manager

Playlist

About The Position

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

Requirements

6+ years of experience in Talent Operations, Recruiting Operations, or related functions, with 3+ years leading teams.
Proven experience building and scaling recruiting operations in high-growth, global environments.
Strong experience managing coordination teams and driving operational excellence at scale.
Deep familiarity with ATS and scheduling tools such as Greenhouse and GoodTime.
Strong analytical skills with the ability to use data to drive decisions and improve processes.
Experience supporting high-volume hiring and complex, multi-region recruiting operations.
Excellent stakeholder management and communication skills, with a collaborative and solutions-oriented approach.

Responsibilities

Lead and develop a high-performing Talent Operations team, managing 8 coordinators and operations specialists to deliver a seamless hiring experience.
Own and scale end-to-end recruiting operations, driving consistency, efficiency, and quality across global hiring processes.
Design and implement scalable workflows to support hiring 1,000+ employees that is growing quickly.
Partner closely with Recruiting, People Operations, and business leaders to align on hiring goals and operational needs.
Drive optimization and adoption of tools such as Greenhouse and GoodTime to improve scheduling, data integrity, and experience.
Leverage data and insights to identify bottlenecks, improve funnel performance, and inform decision-making.
Identify opportunities to automate and innovate, including the use of AI and technology, to scale Talent Acquisition effectively.