Talent Operations Manager (Spanish Bi-lingual Required)

Buildforce•Orlando, FL

5d•$75,000 - $90,000•Hybrid

About The Position

As a Talent Operations Manager at Buildforce, you will be pivotal in the end-to-end talent acquisition and placement process. This position requires a seasoned professional with a strong background in talent operations, team communication, and ongoing strategic efforts. The successful candidate will oversee day-to-day tasks and contribute to ongoing strategic initiatives to enhance our talent acquisition processes. This role has three components of compensation: Base Salary: $75,000 - $90,000 (depending on experience), Quarterly Bonus / Commission, and Buildforce Equity Package.

Requirements

3+ years of experience in recruiting, sales, marketing, or related work experience.
Proven success with self-direction and the ability to work independently and with a cross-functional team.
Proficient at navigating multiple apps at a time. Experience in technology platforms such as Front, Aircall, Indeed, and Slack.
Detail-oriented with excellent communication skills in writing, in person, or by phone.
Creative problem solver who thinks on their toes and can make informed decisions quickly.
Own a smartphone and have access to a reliable internet connection.
Bi-lingual is required - Spanish & English.

Nice To Haves

Being an Electrician
Knowing Electrical Work
Construction Tech
Construction

Responsibilities

Exceptional follow-up and time management skills to cultivate relationships with electricians and your peers
Complete a Buildforce introduction and teach leads & prospects how to use the Buildforce App
Conduct quality interviews effectively and always on time
Complete a Buildforce intro and teach Interviewees how to use the Buildforce App and complete their profile
Coach new electricians on the Buildforce process and expectations
Work as a team to achieve monthly placement goals with quality and retention in mind
Provide a “white-glove” experience for priority placements for high-profile and new customers
Evaluate pay and placements ad hoc
Navigate all of the Employer-level and Project-level contingencies
Work cross-functionally to ensure tradespeople are equipped with technical and functional knowledge about our Buildforce platforms.
Providing delightful customer experience through inbound emails, text messages, chats, and phone calls.
Listen to concerns, resolve problems, and offer the best recommendations to our pros utilizing the Buildforce App.
Maintaining records and documentation through data entry, collection, and validation
Providing feedback on process improvement opportunities and contributing to projects as assigned
All other duties as assigned