Talent Onboarding Specialist - High-Volume Hiring

Duke Careers • Durham, NC

3d • Remote

About The Position

The TA Onboarding Coordinator is responsible for managing the end-to-end onboarding process, ensuring a smooth and positive experience for new hires. This role involves coordinating onboarding activities, maintaining accurate records, and partnering with recruiters to keep processes on track. The ideal candidate is detail-oriented, organized, and proactive, with a strong focus on delivering a high-touch, concierge-level candidate experience. Must reside in North Carolina.

Requirements

• Exceptional organizational and customer service skills.
• Strong attention to detail.
• Ability to work both independently and collaboratively within a team environment.
• Ability to prioritize and manage multiple tasks with minimal supervision while maintaining a high level of accuracy.
• Excellent verbal and written communication skills.
• Positive, self-motivated approach.
• Ability to thrive in a fast-paced environment.
• Proficient in PC applications, including word processing, Excel, and data management systems.
• Knowledge of basic communications, research and mathematical principles normally acquired through a high school education.
• Ability to review, maintain, research, and report on human resource and payroll information/activities generally acquired through five years of related experience or an equivalent combination of relevant education and/or experience.

Nice To Haves

• Familiarity with customer service.
• Familiarity with SuccessFactors.
• Familiarity with SuccessFactors Onboarding.
• Familiarity with E-Verify.
• Familiarity with the I-9 verification process.

Responsibilities

• Plan, coordinate, and support TA onboarding activities while guiding candidates through the onboarding process, including generating offer letters, initiating background checks, and coordinating health screenings to ensure a seamless experience.
• Manage video appointments for remote I-9 verification.
• Conduct thorough reviews of I-9 documentation to complete Section 2 and ensure federal compliance.
• Maintain accurate records, including E-Verify processing.
• Proactively research and resolve onboarding issues, escalating more complex concerns as needed.
• Collaborate closely with HR, Talent Care Center representatives, and cross-functional partners across Duke to support onboarding needs.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED