Oliver Wyman - Talent Manager - NY or Chicago

Marsh McLennan•New York, NY

4d•Hybrid

About The Position

The Integrated Consulting Group (ICG) is a partnership between Oliver Wyman’s Actuarial and Management Consulting teams. Members work on a wide variety of projects for Insurers and Asset Managers, combining technical actuarial skills with a strategic mindset to create transformative moments for our clients. We provide leading analytical thinking and strategic insight to succeed in a rapidly evolving competitive, regulatory, and capital markets environment. Our work spans a range of topics, including underwriting and pricing, strategy development, M&A, financial effectiveness, product design and management, operational excellence, and distribution. The Talent Manager is primarily responsible for the staffing and performance management of ~30-50 consultants (including both interns and full-time colleagues - many of whom have between 0 - 4 years of consulting experience and join at entry-level as university graduates) and is in regular contact with their consultant group to know and understand their strengths, development objectives, personal preferences, and career goals. They also frequently interact with Partners and Talent Managers in other parts of the business to assemble consulting teams and to remediate any issues. A successful Talent Manager will proactively, delicately and empathetically balance the needs of the business alongside the preferences, career goals and development needs of the consultant to deliver appropriate staffing and talent management outcomes. They will work in a tight knit team against demanding timelines to help deliver Oliver Wyman’s business model.

Requirements

Bachelor’s Degree or equivalent work experience
3-5 years of relevant professional experience in a fast-paced and dynamic client services business environment
Excellent interpersonal skills and comfort in having conversations with a variety of stakeholders (Partners, consultants, and others) as well as projecting confidence in the message that you are delivering
Strong Microsoft Excel and PowerPoint skills; as well as an ability to learn new tools and become a super-user of the systems/databases utilized by the TM team
A strong attention to detail and high level of accuracy as you may be asked to juggle several tasks at once; as well as the ability to organize, prioritize and manage own time effectively to meet deadlines
Ability to work with confidential data

Nice To Haves

Management consulting and/or Human Resources experience preferred

Responsibilities

Ownership of the project staffing for your consultant population (~30-50 consultants, most of whom are located in NY and Chicago)
Track your consultants’ performance, skills and development needs to help guide their growth and progression within OW
Assist your consultants with any employee relations issues or general Human Capital questions, escalating to our Human Capital Operations team as appropriate
Coordinate with the Learning & Development team on appropriate training for your consultants
Ensure consultant files (bio slides, project reviews, technical skills, etc.) are kept current and readily available for project proposals
Understand the performance management framework, competency model, and compensation model and how these apply to your own consultants’ situations
Participate in regular meetings to discuss consultant performance and highlight any situations that require additional follow up
Support the Talent Management Lead in running the semi-annual performance management process, including the analysis of performance outcome results
Help to ensure all projects are staffed via our weekly staffing process (working across the TM community as well as business stakeholders) by understanding the pipeline and what specific skills are needed for each request
Coordinate and interact daily with the TM team to provide “best fit” solutions on projects
Help to make tough staffing decisions across teams and ensure we are meeting client needs
When consultants have availability, manage all non-billable requests to effectively utilize their time