Talent Development Manager

Aston Carter•Boston, MA

4d•Hybrid

About The Position

The Performance & Talent Development Program Manager leads enterprise-wide performance management and talent development strategies that strengthen a people-centered, high-performance culture. This role drives consistency, accountability, coaching, feedback, skill development, and employee growth across the organization, directly supporting engagement, productivity, and strategic priorities.

Requirements

7+ years of experience in talent development or learning and development.
Proven expertise in human resources with a focus on performance management and talent development.
Demonstrated success managing large-scale, enterprise-wide programs.
Experience managing staff and leading cross-functional initiatives.
Strong ability to conduct formal needs assessments and translate findings into scalable learning and development solutions.
Skill in designing and implementing goal-setting, performance review, and coaching frameworks.
Experience using learning management systems (LMS), such as Cornerstone, to deliver and manage learning programs.
Ability to analyze qualitative and quantitative data to measure program effectiveness and demonstrate ROI.
Strong communication and facilitation skills for both virtual and in-person delivery.
Ability to build and maintain effective partnerships with HR Business Partners, Talent Management, and Employee Relations.

Nice To Haves

Experience developing and delivering professional development programs spanning onboarding, core professional skills, and career growth.
Experience creating toolkits and reinforcement strategies to support continuous learning.
Familiarity with competency models and their application in career pathways, workforce planning, and high-potential talent development.
Experience integrating performance management with broader talent initiatives such as engagement, career development, workforce development, and wellness.
Experience driving adoption and engagement for performance management and talent development programs.
Experience managing vendor relationships and contracts, including evaluating build-versus-buy solutions and cost-effectiveness.

Responsibilities

Program-manage the annual performance management process across the organization to improve consistency, accountability, coaching, and development outcomes.
Document standard processes and annual timelines for performance management and talent development programs.
Leverage technology solutions, including learning management systems such as Cornerstone, to improve efficiency, user experience, and adoption of programs.
Conduct formal needs assessments to identify performance gaps and define learning and development solutions at scale.
Design and implement scalable goal-setting, performance review, and coaching frameworks that support a high-performance culture.
Partner with HR Business Partners, Talent Management, and Employee Relations to equip managers with tools, training, and coaching on performance management best practices.
Develop and deliver a portfolio of professional development programs, including onboarding, core professional skills, and career growth offerings.
Facilitate learning programs virtually and in person, ensuring engaging delivery and practical application for participants.
Create toolkits, resources, and reinforcement strategies to support continuous learning and on-the-job application.
Integrate performance management with broader talent initiatives, including engagement, career development, workforce development, and wellness.
Use competency models to support career pathways, workforce planning, high-potential talent identification, and development planning.
Build effective communication channels to engage a diverse employee population and promote talent development initiatives.
Drive adoption, participation, and sustained engagement in performance management and talent development programs.
Measure program effectiveness using qualitative and quantitative metrics, and deliver quarterly and year-over-year reporting and ROI analyses.
Manage vendor relationships and contracts, including evaluating build-versus-buy solutions and overall cost-effectiveness.