Manager, Talent Development

NBCUniversal•Universal City, NY

2d•Hybrid

About The Position

NBCUniversal is one of the world's leading media and entertainment companies, creating and distributing world-class content across film, television, streaming, theme parks, consumer products, and experiences. The company owns and operates leading entertainment and news brands including NBC, NBC News, NBC Sports, Telemundo, Bravo, and Peacock. It also produces and distributes premier filmed entertainment and programming through Universal Pictures, DreamWorks Animation, Focus Features, and the four global television studios under the Universal Studio Group banner, and operates industry-leading theme parks and experiences globally. NBCUniversal is a subsidiary of Comcast Corporation. The company is committed to improving the communities where its employees, customers, and audiences live and work, with a rich tradition of giving back and fostering an inclusive culture to attract and develop a talented workforce. This manager-level role is part of the global team responsible for bringing NBCUniversal’s enterprise-wide talent development strategy and learning and development experiences at the corporate university, the Talent Lab, to life. The position blends strategy, learning design, facilitation, and project leadership, and is ideal for someone energized by building meaningful experiences, working across global teams, and shaping the company's culture.

Requirements

At least 5+ years of experience designing and delivering learning & organizational development (L&OD) solutions, with increasing scope and ownership
Demonstrated experience owning or administering digital learning platforms (e.g., LinkedIn Learning, SharePoint, LMS/LXP), including governance, content publishing workflows, vendor partnership, and basic analytics/reporting
Expertise designing blended learning solutions (in-person, virtual, asynchronous, and mobile) and scaling access through digital platforms/learning technologies
Significant experience as a facilitator in virtual and in-person environments
Experience project managing complex learning experiences, regularly balancing multiple projects in various stages of design and delivery
Strong consulting and stakeholder management skills, including partnering with senior leaders to identify development needs, align on priorities, and design solutions to address them
Experience coaching individuals in-the-moment through leadership challenges and providing them feedback and guidance
Advanced proficiency in Microsoft Office 365 and digital collaboration/publishing tools (e.g., SharePoint, Teams)
A bachelor’s degree in Industrial/Organizational Psychology, Human Resources, or equivalent experience
Ability to travel as needed, up to 15% of the time

Nice To Haves

A master’s degree in Industrial/Organizational Psychology, HR, or an MBA
Experience setting strategy and operating rhythms for digital learning platforms and content (e.g., LinkedIn Learning, SharePoint, LMS/LXP), plus familiarity with content creation tools (video editing software, Articulate Rise) and digital communications tools (e.g., MyEmma)

Responsibilities

Manage and evolve the Talent Lab’s digital learning ecosystem
Provide leadership and direction across multiple global Talent Lab development experiences
Design and facilitate world-class live experiences (both in-person and virtual) across a wide range of audiences from individual contributors to executive leadership development
Craft and socialize the digital learning strategy and platform roadmap, aligned to enterprise capability priorities and learner needs
Lead our content strategy, overseeing curation and creation of learning pathways, tools, and guides
Collaborate with HR Operations and IT on the administration and governance of our learning platforms (LinkedIn Learning, internal SharePoint site, MasterClass at Work, and other tools), including permissions, workflows, vendor management, and user support
Use analytics and learner feedback to optimize platform experience, content engagement, and communications—testing improvements and scaling what works
Own planning and project management (scope, timelines, resourcing, communications) across multiple workstreams and collaboration partners
Evolve and optimize delivery (cadence, templates, stakeholder checkpoints, vendor/facilitator coordination) to ensure high-quality end-to-end talent experiences
Provide people leadership (direct and/or indirect) by setting clear priorities, coaching team members, and building capability across the Talent Lab delivery team
Set the facilitation bar and role-model excellence—leading with credibility and presence
Set instructional design standards and review/quality-assure content to ensure alignment to outcomes, brand, and accessibility expectations
Own facilitator enablement, including onboarding, train-the-trainer, observation/feedback, and ongoing community of practice
Lead needs analysis and research with stakeholders to define problems to solve, prioritize investment, and translate insights into a program and platform roadmap
Define success measures and evaluate experiences (quantitative and qualitative), synthesizing insights and driving continuous improvement from individual contributors through executives