TALENT CONSULTANT - ST. THOMAS

First BanCorp

1d•Onsite

About The Position

Deliver end‑to‑end HR operational services in processes like recruitment, benefits administration, and compliance reporting. Advise leaders and employees on HR matters, fostering a positive work environment and enhancing employee experience and organizational effectiveness.

Requirements

3 - 5 years Relevant Human Resources experience.
Human Resources Management, or Business Administration (with concentration in Human Resources, Management, or Organizational Development), Management, Labor Relations, Industrial Relations, or a closely related field.
Strong written and verbal communication for reports, presentations, in Spanish and English.
Prioritize tasks, manage deadlines, and coordinate resources effectively.
Handle sensitive financial and personnel information responsibly.
Ability to use Microsoft Office tools, banking software, data security protocols, and digital platforms.
Respond to changing regulations, market conditions, and organizational needs.
Understand and respond to internal and external client needs.
Knowledge of laws, regulatory compliance and other financial regulations.
Anticipate and provide service excellence to both internal and external customers.
Establish, sustain, and foster both internal and professional contacts to build, enhance and connect to FirstBank services.
Deliver clear, effective communication and take responsibility for understanding others.
Understand how the organization works, including current and future policies, practices, and trends.
Identify problems and conduct appropriate analysis involving others to search for the best solution.
Take initiative and assume personal accountability for goals, outcomes, and deadlines.
Understand the organization’s vision and uphold the values in everyday work and actions.
Provide direction and leadership to help teams achieve goals and operate cooperatively.
Demonstrate curiosity for learning and performs activities to make the most of their skills and boost potential in self and others.
Create a view of change as an opportunity and inspire others. Look for new ways to experiment with new ideas and approaches.

Nice To Haves

SHRM CP or other recognized HR professional certifications preferred.
An equivalent combination of education and directly relevant human resources experience may be considered in lieu of the required degree.

Responsibilities

Lead full-cycle recruitment activities for positions across the region, partnering with business leaders and hiring managers to identify talent needs and ensure timely filling of vacancies.
Develop and execute recruiting plans, sourcing strategies, and talent pipelines to attract qualified candidates aligned with organizational workforce requirements.
Represent the organization at career fairs, university events, networking activities, and community outreach initiatives to identify and engage prospective candidates.
Screen candidates, coordinate interviews, facilitate the selection process, and provide guidance to hiring managers throughout the recruitment lifecycle.
Maintain accurate recruitment records and documentation in accordance with organizational standards and regulatory requirements.
Partner with the appropriate Immigration and Compliance functions to verify eligibility to work in the United States and ensure compliance with employment authorization requirements.
Support workforce planning initiatives by providing talent market insights and staffing recommendations to business leaders.
Coordinate and administer employee orientation and onboarding processes to ensure a positive new hire experience.
Facilitate completion of new hire documentation, system access, benefits enrollment guidance, and policy acknowledgements in accordance with organizational standards.
Partner with hiring managers and leadership to support role specific onboarding activities and timelines.
Provide guidance and support to managers on employee relations matters, ensuring application of disciplinary policies, company procedures, and compliance with local and federal employment regulations.
Assist with the management of and resolution of employee relations issues and workplace concerns, including investigations, facilitating conflict resolution, and recommending actions to promote fair treatment and a positive work environment.
Support the HR efforts to promote a healthy employer-employee relationship climate by advising leadership, delivering training on HR policies and practices, and fostering a culture of compliance, respect, and employee engagement.
Support the implementation of employee engagement initiatives and action plans in collaboration with business leaders and HR partners.
Assist in the coordination of employee surveys, feedback tools, and engagement related communications.
Prepare, coordinate, and submit required labor statistics, surveys, and reports to government agencies in compliance with applicable local and federal laws, including OSHA and other regulatory requirements.
Ensure accuracy, timeliness, and completeness of data used for external reporting and audits.
Maintain documentation supporting regulatory submissions and respond to requests for information from internal and external stakeholders.
Stay informed of changes in reporting requirements and support organizational compliance efforts as needed.
Ensure compliance with record retention requirements through the accurate maintenance of human resources personnel files.
Support internal audits, inspections, and requests for personnel documentation as required.
Ensure compliance with data privacy, confidentiality, and information security standards related to employee records.
Manage the digitization, organization, and secure storage of employee personnel files to support data integrity and accessibility.
Perform other duties as assigned.