Bilingual Onsite Talent Advisor

Surge Staffing • Morrisville, NC

1d • Onsite

About The Position

Surge Staffing is seeking a high-energy, motivated Bilingual Talent Advisor (English and Spanish) with a strong work ethic, positive attitude, and excellent communication skills. This is a permanent, full-time internal position with Surge Staffing, offering immediate consideration. The role involves delivering superb customer service, recruiting, sales, and administrative tasks to support the company's mission and profitability.

Requirements

• Must be able to read, speak and write in English and Spanish
• High school diploma required; or equivalent work experience/education greatly preferred
• Must have sales experience at least 1 year
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet
• Ability to travel to various locations and customer sites as needed; reliable transportation a must
• Ability to work effectively and efficiently independently as well as in a group setting
• Sales-minded, team-oriented and exceptionally calm under pressure

Nice To Haves

• Previous experience in a supervisory or leadership role a plus
• Previous experience in sales, human resources, or a service industry recommended

Responsibilities

• Deliver superb customer service to clients and temporary associates
• Perform resume searches, refer to established candidate pool and other staffing/job board resources to fulfill client orders in a timely manner
• Recruit, conduct interviews and follow-up with candidates and temporary associates
• Successfully and strategically match employee skill sets to customers' hiring needs
• Assist in the development of business leads & retention of current clientele
• Act as a professional and reliable liaison between temporary associates and clients
• Maximize billable hours to increase market share and branch profits
• Perform a variety of administrative tasks that support the overall mission of quality performance.
• Conduct service calls to ensure quality customer service; conduct outside sales calls to obtain new business partnerships and customers
• Present customers with additional Surge Staffing products and services
• Implement and manage detailed marketing programs for sales calls, direct mail, in-office demonstrations and public relations for assigned branch
• Nurture strong business partnerships by providing exceptional customer service skills and implementing customer development & retention strategies
• Recruit, train and retain temporary associates; coach and counsel temporary associates to ensure quality performance and job satisfaction
• Troubleshoot and resolve problems or complaints of temporary associates, as well as customers and other personnel

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED