Bilingual Talent Advisor

Surge Staffing • Nashville, TN

10d • Onsite

About The Position

Surge Staffing is seeking a high-energy, motivated Talent Advisor fluent in both English and Spanish. This is a permanent, full-time internal position with Surge Staffing, offering immediate consideration. The ideal candidate will possess a strong work ethic, a positive attitude, and excellent communication skills, including a good phone voice.

Requirements

• Fluent in English and Spanish.
• High school diploma required; or equivalent work experience/education greatly preferred.
• Must have at least 1 year of sales experience.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet.
• Ability to travel to various locations and customer sites as needed; reliable transportation a must.
• Ability to work effectively and efficiently independently as well as in a group setting.
• Sales-minded, team-oriented and exceptionally calm under pressure.

Nice To Haves

• Previous experience in a supervisory or leadership role a plus.
• Previous experience in sales, human resources, or a service industry recommended.

Responsibilities

• Deliver superb customer service to clients and temporary associates.
• Perform resume searches, refer to established candidate pool and other staffing/job board resources to fulfill client orders in a timely manner.
• Recruit, conduct interviews and follow-up with candidates and temporary associates.
• Successfully and strategically match employee skill sets to customers' hiring needs.
• Assist in the development of business leads & retention of current clientele.
• Act as a professional and reliable liaison between temporary associates and clients.
• Maximize billable hours to increase market share and branch profits.
• Perform a variety of administrative tasks that support the overall mission of quality performance.
• Conduct service calls to ensure quality customer service; conduct outside sales calls to obtain new business partnerships and customers.
• Present customers with additional Surge Staffing products and services.
• Implement and manage detailed marketing programs for sales calls, direct mail, in-office demonstrations and public relations for assigned branch.
• Nurture strong business partnerships by providing exceptional customer service skills and implementing customer development & retention strategies.
• Recruit, train and retain temporary associates; coach and counsel temporary associates to ensure quality performance and job satisfaction.
• Troubleshoot and resolve problems or complaints of temporary associates, as well as customers and other personnel.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED