Bilingual Talent Advisor

Surge Staffing•Oak Cliff, TX

2d•Onsite

About The Position

Surge Staffing is seeking a high-energy, motivated Bilingual Talent Advisor with a strong work ethic, positive attitude, and excellent communication skills. This is a permanent, full-time internal position with Surge Staffing. The role involves delivering superb customer service, performing recruitment activities, and contributing to business development. Considerations will be made immediately.

Requirements

Must be able bilingual and be able to speak, read, and write fluent Spanish and English.
Must have at least 1 year of sales experience.
High school diploma required; or equivalent work experience/education greatly preferred.
Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet.
Ability to travel to various locations and customer sites as needed; reliable transportation a must.
Ability to work effectively and efficiently independently as well as in a group setting.
Sales-minded, team-oriented and exceptionally calm under pressure.

Nice To Haves

Entry Level Customer Service / Sales
No Experience Necessary
Previous experience in a supervisory or leadership role a plus.
Staffing industry experience strongly preferred.
Previous experience in sales, human resources, or a service industry recommended.

Responsibilities

Deliver superb customer service to clients and temporary associates.
Perform resume searches, refer to established candidate pool and other staffing/job board resources to fulfill client orders in a timely manner.
Recruit, conduct interviews and follow-up with candidates and temporary associates.
Successfully and strategically match employee skill sets to customers' hiring needs.
Assist in the development of business leads & retention of current clientele.
Act as a professional and reliable liaison between temporary associates and clients.
Maximize billable hours to increase market share and branch profits.
Perform a variety of administrative tasks that support the overall mission of quality performance.
Conduct service calls to ensure quality customer service.
Conduct outside sales calls to obtain new business partnerships and customers.
Present customers with additional Surge Staffing products and services.
Implement and manage detailed marketing programs for sales calls, direct mail, in-office demonstrations and public relations for assigned branch.
Nurture strong business partnerships by providing exceptional customer service skills and implementing customer development & retention strategies.
Recruit, train and retain temporary associates; coach and counsel temporary associates to ensure quality performance and job satisfaction.
Troubleshoot and resolve problems or complaints of temporary associates, as well as customers and other personnel.