Talent Acquisition Specialist

Customers Bank•Malvern, PA

42d

About The Position

The Talent Acquisition Specialist is a high-performing individual contributor responsible for delivering enterprise-wide full life cycle recruitment in a highly regulated, dynamic, entrepreneurial, fast paced environment. This is a high-impact, strategic individual contributor role. You will own hiring outcomes across critical business areas while also helping shape talent acquisition strategy, workforce planning, and recruiting infrastructure. You are not just filling roles, you are actively contributing to the PXT and influencing the business. Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws. At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success.

Requirements

8+ years of full lifecycle recruiting experience in high-growth, complex environments
Proven success hiring technical and specialized talent, at all levels
Advanced sourcing and talent mapping capabilities
Data-driven mindset with ability to turn insights into action
Experience influencing stakeholders, at all levels, and driving alignment
Experience with modern ATS platforms (Workday preferred)
Owner – you take responsibility for outcomes, not activity
Low ego, high impact – you influence through credibility, not title
Builder – you create structure where none exists
Resilient – you navigate ambiguity and push through obstacles
Direct – you give and receive feedback in a high-performance culture
Experience with Workday Recruiting or similar applicant tracking systems.
Proficient/Advanced skills in Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

Own full lifecycle recruiting for complex, high-impact roles
Deliver high-quality hires in competitive, niche talent markets
Build deep pipelines for recurring and business-critical roles
Partner with leadership to translate business goals into hiring strategies and plans
Identify talent gaps and build forward-looking pipeline strategies
Contribute to resource planning, hiring forecasts, and related process frameworks
Advise leaders on talent availability, compensation, and competitive dynamics
Push back when needed to drive better hiring decisions, not just faster ones
Own and evolve recruiting metrics (quality of hire, time-to-fill, pipeline health, source effectiveness)
Use data to identify bottlenecks and continuously improve outcomes
Build dashboards and insights to inform executive decision-making
Research, evaluate and recommend AI-enabled recruiting tools and workflows
Leverage AI and data to improve sourcing precision, speed, and candidate quality
Establish best practices for ethical, compliant, and effective AI usage in hiring