Talent Acquisition Specialist (Heavy Sales)

Dunkin'•Pittsburgh, PA

About The Position

Heartland Restaurant Group (HRG) – Dunkin’ Heartland Restaurant Group has led the resurgence of Dunkin’ across Pittsburgh and Western Pennsylvania. Our restaurants thrive on teamwork, community, growth, and opportunity—and that starts with hiring the best people in the market. We are seeking a highly driven, sales-minded QSR Recruiter who is hungry, competitive, and relentless about talent. This role is not passive recruiting—you will be in the field, inside restaurants, building relationships, identifying top performers, and persuading managers and crew members to join HRG. If you thrive in fast-paced environments, love competition, and see recruiting as sales, this role is for you. Position Summary HRG Recruiters actively hunt, attract, screen, interview, and hire top talent for our restaurants while building a strong bench of future leaders. This role requires direct market engagement, competitive talent sourcing, and persuasive communication to win candidates away from competitors.

Requirements

High School diploma or GED required; Bachelor’s degree preferred
Minimum 2 years of recruiting experience within the QSR or restaurant industry
Proven ability to recruit competitively and influence candidates to change employers
Strong sales mentality with confidence, approaching people in person
Outgoing, persuasive communicator with excellent relationship-building skills
Self-starter who thrives independently and takes ownership of results
Strong organization and time-management skills in a fast-paced environment
Willingness to travel throughout the Pittsburgh/Western Pennsylvania market
Comfortable presenting, networking, and speaking publicly
Proficient in MS Office (Word, Excel, PowerPoint)

Responsibilities

Proactively source and recruit managers and team members, including direct outreach within the QSR market and competitive landscape
Visit competitor restaurants to identify, engage, and build relationships with high-performing managers and crew members
Actively sell HRG and Dunkin’ as an employer of choice, communicating career growth, culture, and benefits
Generate applicant flow through: In-store recruitment efforts Local market networking Social media and digital sourcing Career fairs and hiring events
Build and maintain a continuous pipeline of QSR management talent
Conduct prescreens to assess experience, performance history, and cultural alignment
Schedule, conduct, and coordinate interviews with hiring managers
Manage follow-up, offers, reference checks, and background screenings
Maintain strong partnerships with operations leaders to meet aggressive staffing goals
Serve as a liaison to employment agencies, schools, and industry organizations
Track and report recruitment activity, hiring metrics, and pipeline health
Stay current on HRG structure, personnel policies, and employment laws
Support special projects and recruiting initiatives as assigned