Recruiter

PSG Global Solutions•Brownsville, TX

About The Position

The Talent Acquisition Specialist is responsible for attracting, sourcing, assessing, and supporting the retention of qualified candidates for contact center roles across multiple industries. This role partners closely with hiring leaders to ensure timely and high-quality hiring in support of business needs.

Requirements

2 years recruiting and interviewing experience in a high-volume setting required
Bilingual English/Spanish
Excellent customer service skills and building rapport with employees, management and vendors
Excellent verbal and written communication skills
Must be fast learner and quick problem solver
Must have the ability to multi-task
Must have proficiency in Microsoft Office Suite of products
Ability to think innovatively with regard to recruiting and overall employee experience
Excellent attendance history is required
Must pass background and drug tests

Nice To Haves

3 years preferred recruiting and interviewing experience in a high-volume setting
Previous call center experience preferred

Responsibilities

Review and monitor employment applications for contact center employees
Maintain relationships with appropriate recruiting resources
Participate in offsite hiring events
Develop community partnerships to increase candidate pipeline
Maintain professional and accurate representation of Teleperformance to candidates
Pre-screen applicants, schedule and conduct interviews (can be onsite)
Conduct pre-employment testing, reference checks and background checks
Review and audit new hire paperwork ensuring completion and accuracy
Communicate employment offers and orientation to new employees
Maintain recruiting reporting and data i.e., interview/hire ratios or resource data
Assist in other functions as required by supervisor
Thrive as a team player in a fast paced, high energy, change oriented environment