Talent Acquisition Recruiter (Contractor) - San Juan, PR

UnitedHealth Group•San Juan, PR

5d•Onsite

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Let’s face it. Health care around the world isn’t just changing, it’s getting way, way better. There’s never been a time when health care was evolving faster than it is today. Most people don’t have much to do with how it changes or why. But if you work with the right team, you can be driving that change and making the world a better place. The Recruiter is responsible for recruitment of candidates across a broad spectrum of roles. The primary focus will be on high volume hiring. Accountabilities include sourcing and screening candidates, acting as a consultant to Hiring Managers throughout the hiring process, and providing detailed assessments for candidates and recommending offer amounts using TA offer tools and processes. The Recruiter position manages the presentation, selection, offer, negotiation, closing and administrative components involved in making a hire. The Recruiter is also accountable for managing interactions with candidates in accordance with employment law and in a manner that fosters transparency, simplicity and respect.

Requirements

1+ years of end-to-end recruitment experience
1+ years of experience with applicant tracking (i.e. Taleo) and/or CRM systems
Experience in high volume hiring
Ability to recruit for a broad range of positions and skill sets
Bilingual Spanish/English proficiency

Nice To Haves

PHR, SPHR, CPC certifications
Proven knowledge of Puerto Rico employment law including EEO and Affirmative Action guidelines
Experience recruiting/hiring on a national, multi-site basis
Search firm experience
Experience recruiting for Healthcare or IT positions
Proficiency in marketing/sourcing techniques to include: internet, cold calling, college alumni, interactive strategies

Responsibilities

Conduct face-to-face and telephone interviews and evaluate candidates utilizing consistent templates and processes, leveraging behavior based interview and assessment techniques
Present pre-screened candidates to management utilizing consistent process
Demonstrate best practices and troubleshoot with team members
Demonstrate diversity awareness and utilize sourcing techniques that reach diverse population
Clearly articulates the life’s best work employee value proposition at all times when communicating with candidates and HM’s
Follow the sourcing process as defined by TA gated sourcing process
Follow predetermined sourcing recipe as defined by job family/code
Escalate sourcing challenges to your manager as appropriate
Collaborate with sourcing to capitalize on short and long term marketing campaigns by function
Share information with regard to outcomes in candidate flow (quantity and quality), market reactions and overall feedback with regard to overall awareness to local/national branding
Pipeline candidates as necessary as determined by the sourcing recipe and roles recruited for
Generate referrals through active engagement and marketing of ERP program to employees and cold calling
Build credible presence with Hiring Managers and candidates, and answer questions about the Enterprise and the industry
Move candidates through steps and statuses per candidate SLA leveraging correspondence library
Debrief hiring manager and candidates throughout recruitment process in accordance with the SLA for the position
Maintain market/business intelligence regarding function and business unit alignment. As defined by SLA for the role (Gold or Bronze), work with Hiring Managers to build overall understanding of position requirements, department goals, and organization business plan
Assist Hiring Manager in evaluating candidates, offer negotiation, and overall process troubleshooting – including review and consultation of internal salary reference points, market compensation tables, and market intelligence in order to recommend offer package components
Understand Hiring Manager / Business Leader point of view to communicate concerns and share ideas using constructive communication techniques
Apply knowledge of recruitment related employment laws which includes underutilization criteria, moving candidates through proper steps depending on whether the candidate does or does not meet BAQ’s, and providing gender and ethnicity information in accordance with regulations
Develop action plans for aging requisitions and keep management informed of progress against action plans in a timely manner
Work with Recruiting Coordinator to initiate offer processing including pre-employment background check and drug screening