Talent Acquisition Operations Specialist

Collaborative Solutions•Santa Ana, CA

1d•Hybrid

About The Position

Collectors is seeking a Talent Acquisition Operations Specialist to join their Talent Acquisition team. This role is a key member of the People Operations team, acting as a frontline resource for Recruiters, Candidate Experience Leads, HRBPs, and other members of the Collectors People Team. The specialist will help solve problems, ensure compliance with established processes and procedures, and own the quality control of documents. They will also help develop new processes and procedures, ensuring Talent Operations meets business needs while maintaining operational excellence. The role reports to the Sr People Operations Program Manager and can be based in Santa Ana, New Jersey, or considered for remote or hybrid arrangements. For those within a 1-hour commute, a requirement to be onsite most of the time will be discussed.

Requirements

2 - 3+ years of experience in Talent Acquisition Operations or equivalent experience
Thrives in a fast paced environment with competing priorities but able to triage and set priorities based on business needs
Demonstrated ability to build strong cross functional relationships across multiple teams
Experience working with Applicant Tracking Systems (Workday Recruiting preferred)
Experience creating process documentation
Excellent organizational skills with a keen eye for detail
Operational-minded with a focus on efficiency, effectiveness, and clarity
Demonstrated ability to work in ambiguous situations with the end goal of providing clarity
Proficient in Google Suite (Docs, Sheets, Slides)
Candidates must be authorized to work in the United States.

Responsibilities

Provide frontline support over Slack, in-person, and email to help unblock problems and when necessary escalate to the appropriate teams
Collaborate on process documents and ensure that current documentation is up to date and easily accessible to the team
Own quality control of offers and new requisitions
Partner closely with the HRIS Team on ATS related matters and serve as a key bridge between functions
Develop, maintain, and reimagine talent acquisition processes that balance the needs of the business and operational excellence
Own a portfolio of TA Operations tasks including but not limited to referral reporting, internal job postings, and interviewer training tracking
Identify process improvements across TA and help to build processes and procedures that span multiple geographies