Talent Acquisition Operations Manager

Keeper Security

8h • Remote

About The Position

Keeper is hiring an experienced and analytical Talent Acquisition Operations Manager to oversee the systems, reporting, processes and technology that support our global talent acquisition team. This is a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and help build the operational foundation needed to support Keeper’s continued growth.

About Keeper
Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com.

About the Role
As a Talent Acquisition Operations Manager you will oversee and improve the operational infrastructure of our growing talent acquisition team. This role will own the talent acquisition technology stack, including Greenhouse, integrations, reporting tools, assessment platforms and workflow automation. You will analyze recruiting data, help create and monitor team KPIs, build reports for leadership, optimize processes, support capacity planning and identify opportunities to improve the candidate and recruiter experience.

Requirements

• 3+ years of experience in talent acquisition operations, recruiting operations, HR operations, analytics, or a related field
• Experience owning or managing recruiting systems and operational programs
• Deep operational knowledge of applicant tracking systems; Greenhouse experience required
• Experience with recruiting technology integrations, implementations, updates and vendor management
• Experience building dashboards, reports and KPIs for talent acquisition, HR, or business leadership
• Familiarity with ADP or other HRIS systems
• Strong analytical skills with the ability to identify trends and provide actionable recommendations
• Working knowledge of headcount planning and forecasting
• Experience documenting processes and creating training materials or user guides
• Experience leading cross-functional projects and process improvement initiatives
• Understanding of workflow automation tools, such as Workato, preferred
• Strong computer skills; Google Suite and Google Sheets strongly preferred
• Knowledge of full-cycle recruiting processes and recruiting funnel metrics
• Strong communication, presentation and stakeholder management skills
• Ability to work effectively in a fast-paced, deadline-driven environment
• Excellent organizational skills and attention to detail
• Flexible and adaptable to shifting priorities
• Ability to work effectively autonomously and as part of a team
• Bachelor’s degree in Human Resources, Business Administration, Analytics, or a related field preferred
• Experience in tech or cybersecurity preferred

Nice To Haves

• Understanding of workflow automation tools, such as Workato, preferred
• Google Suite and Google Sheets strongly preferred
• Bachelor’s degree in Human Resources, Business Administration, Analytics, or a related field preferred
• Experience in tech or cybersecurity preferred

Responsibilities

• Own and manage Keeper’s talent acquisition technology stack, including Greenhouse, integrations, assessment platforms, reporting tools and workflow automation
• Maintain Greenhouse data integrity, workflows, configurations, permissions and process discipline
• Manage technology updates, implementations, integrations and issue resolution in partnership with IT, HR, vendors and other stakeholders
• Evaluate new tools and technologies and make recommendations to improve recruiter productivity, reporting, automation and candidate experience
• Create and monitor talent acquisition KPIs and metrics that support team performance and Keeper’s hiring goals
• Build and share weekly, monthly, quarterly and annual reports and dashboards for Talent Acquisition, HR, Finance and leadership
• Analyze recruiting trends, funnel performance, sourcing effectiveness, assessment results, requisition aging, capacity and hiring progress
• Partner with HR to support ATS and HRIS integrations and workflows
• Reconcile recruiting activity with approved headcount plans, open requisitions, pending starts and remaining hiring needs
• Support recruiter capacity planning by analyzing workload, requisition volume, pipeline health and anticipated hiring demand
• Identify process inefficiencies and lead solutions that improve consistency, efficiency, standardization and candidate experience
• Create and maintain recruiting processes, documentation, training materials and knowledge resources for recruiters, hiring managers and HR partners
• Provide Level 2 support for complex talent acquisition system, process and workflow issues
• Lead automation and workflow improvement initiatives using Workato or similar tools
• Participate in special projects and provide recruiting support, including sourcing, applicant review and full-cycle recruitment, as needed

Benefits

• Medical, Dental & Vision (Inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401k (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Above market annual bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level