Talent Acquisition Manager
About The Position
At Citizens, we're building a bank for the future, and that starts with hiring great people. We're looking for more than a Talent Acquisition Manager who has the ambition to continuously learn and grow their career. This role will help strengthen how we attract, assess, and hire talent across our corporate functions, including Risk, Finance, Audit, Legal, and HR. This leader will work closely with talent advisors (recruiters), hiring managers, and business leaders to improve hiring outcomes, enhance the candidate experience, and bring new ideas, tools, and approaches into the recruiting process. This manager will also help shape the TA strategy on how the organization successfully attracts, assesses, and secures the very best talent as the market evolves. Talent Acquisition continues to evolve, and this role evolves with it- this person needs to be a strong talent acquisition practitioner with strong overall talent expertise, business acumen, innovation, change leadership, using data insights and emerging tech to improve business outcomes. This person will be excited by continuous improvement, staying on top of trends and new practices, and seeing teams thrive in new ways. This strong leader understands recruiting best practices, enjoys solving problems, uses data to guide decisions, and isn't afraid to challenge outdated ways of working.
Requirements
- 8 years of progressive Talent Acquisition or related talent experience, including people leadership.
- Experience developing recruiting strategies for complex or specialized talent segments.
- Strong knowledge of recruiting, talent assessment, workforce planning, and candidate experience.
- Proven experience influencing senior leaders and cross-functional partners.
- Experience using data and market insights to improve outcomes.
- Experience leading transformation, process improvement, or technology adoption.
- Strong communication, coaching, problem-solving, and stakeholder management skills.
- Bachelor's degree or equivalent education and relevant experience.
Nice To Haves
- A practical, curious leader who challenges outdated practices.
- Strong business acumen and a data-informed approach.
- Adaptability, resilience, and a commitment to continuous improvement.
Responsibilities
- Leading a high-performing team focused on attracting and hiring top talent.
- Developing recruiting strategies aligned with business priorities.
- Improving processes through data, technology, AI, and best practices.
- Partnering across Rewards, HR, and business leadership.
- Leading the team through transformation and change.
Benefits
- comprehensive medical, dental and vision coverage
- retirement benefits
- maternity/paternity leave
- flexible work arrangements
- education reimbursement
- wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
