Talent Acquisition Lead, Operations- OH Hybrid

Hims & Hers•New Albany, OH

2d•Hybrid

About The Position

As a strategic recruiting leader who thrives in a fast-paced, high-volume environment, at Hims & Hers the Talent Acquisition Lead serves as a critical partner to our onsite Pharmacy and Fulfillment Center leadership teams. In this role, you won't just sit on the sidelines—you will lead by example. You will split your time between driving strategic recruiting initiatives, coaching a small but dedicated TA team, and managing a requisition load to support Pharmacist hiring for our site. You will be the architect of our hiring plans, the owner of our data and reporting, and the champion for creating a streamlined, efficient candidate experience.

Requirements

Minimum of 12+ years of full-cycle talent acquisition experience, with at least 2+ years in a formal leadership, team lead, or supervisory role.
Proven track record of success in a Pharmacy, Healthcare, or High-Volume Fulfillment/Manufacturing/Logistics environment is highly preferred.
Demonstrated experience building headcount models, forecasting hiring plans, and partnering directly with operational business leaders.
Strong capability in leveraging TA metrics and ATS reporting to drive strategy and influence stakeholders.
Proficiency with modern Applicant Tracking Systems (ATS) (e.g., Ashby, Workday, Greenhouse).
Ability to work on-site in a hybrid capacity each week at our New Albany facility to maintain a close, active partnership with pharmacy leadership.

Responsibilities

Act as the primary TA consultant for Pharmacy and Fulfillment Center leadership.
Align hiring strategies with operational goals, anticipate talent shortages, and build proactive pipelines while developing market intelligence in the Columbus, OH area.
Oversee, mentor, and develop a small team of recruiters/specialists.
Foster a collaborative environment, conduct performance touchpoints, and remove roadblocks for your team and leaders.
Personally manage a full-cycle req load for key, specialized, or pharmacist roles within the facility, demonstrating recruiting excellence and proper pipelining.
Partner heavily with the entire Operations Talent Acquisition Team and cross-functional stakeholders to audit, streamline, and scale our hiring workflows to maximize efficiency and be candidate/customer obsessed.
Own TA reporting dashboard and analytics for your site.
Leverage data (e.g., funnel metrics, turnover trends, time-to-fill) to build accurate hiring plans and regularly present insights to executive leadership.
Design and execute localized talent attraction strategies, including community partnerships, college relations and hiring events.
Strategically leverage AI tools in recruitment to maximize capacity, streamline time-consuming administrative tasks, and enhance overall recruiting capabilities.