Talent Acquisition AI Operations Specialist

NetApp, Inc.Durham, NC
$100,300 - $149,600Hybrid

About The Position

We are looking for a Mid-Level AI Solutions Developer to join our Talent Acquisition team as a Talent Acquisition AI Operations Specialist. This is a unique, hybrid technical role that sits at the intersection of Human Resources technology and artificial intelligence development. You will be responsible for designing, building, maintaining, and continuously improving agentic AI workflows that support our TA organization — helping our recruiters and HR partners work smarter, faster, and more effectively. This role requires someone who is technically curious, collaborative, and passionate about using AI to solve real-world recruiting and HR challenges. This is a hybrid role requiring 3 days a week in the office in either San Jose, CA or Raleigh, NC.

Requirements

  • 2–5 years of experience in a technical role involving AI, automation, or software development
  • Hands-on experience with Microsoft Copilot Studio, Power Automate, or Azure AI Services
  • Familiarity with prompt engineering, LLM integration, and agentic workflow design
  • Experience working with APIs and connecting systems via integrations
  • Strong problem-solving skills with the ability to work independently and manage multiple priorities
  • Excellent communication skills — able to translate technical concepts to non-technical audiences
  • Experience working in an Agile/Scrum environment

Nice To Haves

  • Experience supporting HR or Talent Acquisition workflows or systems (e.g., SuccessFactors, Workday)
  • Familiarity with Python, JavaScript, or Power FX
  • Knowledge of Microsoft Graph API
  • Experience with Azure OpenAI Service or similar LLM platforms
  • Microsoft certifications (e.g., PL-100, AI-102, or Copilot Studio certifications)

Responsibilities

  • Design, build, and deploy agentic AI workflows that support Talent Acquisition processes such as candidate screening, interview scheduling, recruiter productivity, and reporting
  • Develop and maintain AI agents using Microsoft Copilot Studio, Power Automate, and related Microsoft 365 ecosystem tools
  • Continuously iterate and improve existing agents based on user feedback and performance data
  • Troubleshoot and resolve issues with deployed AI agents and automation workflows
  • Partner closely with Recruiters, Sourcing teams, and TA Operations to identify pain points and opportunities for AI-driven solutions
  • Translate business requirements from non-technical TA stakeholders into technical specifications and working solutions
  • Document workflows, agent logic, and process maps for all developed solutions
  • Participate in sprint planning, backlog grooming, and agile delivery cycles
  • Build dashboards and reporting tools that surface TA metrics powered by AI insights
  • Ensure data integrity and compliance within all AI-powered workflows
  • Monitor agent performance and usage analytics to drive continuous improvement
  • Stay current on emerging AI tools, LLM capabilities, and agentic frameworks relevant to HR and TA use cases
  • Evaluate new tools and make recommendations for adoption
  • Contribute to the broader AI strategy within the People/HR organization

Benefits

  • Health Insurance
  • Life Insurance
  • Retirement or Pension Plans
  • Paid Time Off
  • various Leave options
  • Performance-Based Incentives
  • employee stock purchase plan
  • restricted stocks (RSU’s)
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