Tailored Care Manager

The Sparc Network•High Point, NC
•$51,000 - $55,000•Hybrid

About The Position

SPARC Services and Programs is seeking a Qualified Professional to join its Care Management team serving Davidson and Randolph Counties. The Care Manager provides whole-person integrated care management services to members enrolled in tailored plans, helping individuals navigate and coordinate consistent support. The position combines in-person visits with phone-based support and includes comprehensive assessments and individualized care plans, care team development and ongoing coordination, transitional care management, health promotion, medication monitoring, addressing unmet health-related resource needs, and promoting a system-of-care approach. The role also includes rotational 24/7 on-call crisis support. This is a full-time position with a flexible, hybrid schedule. The listed salary range is $51,000–$55,000. SPARC describes its team as diverse, inclusive, and focused on whole-person care, with potential for personal and professional growth.

Requirements

  • Bachelor's degree in a Human Services field, such as psychology, sociology, or another relevant human services area, or licensure as a registered nurse.
  • At least 2 years of experience working directly with individuals with mental health, substance use, or other behavioral health conditions.
  • Valid driver's license and reliable transportation.
  • Self-motivated, organized, and dedicated.

Responsibilities

  • Provide whole-person integrated care management services to members enrolled in tailored plans.
  • Conduct comprehensive assessments and develop individualized care plans.
  • Develop care teams and provide ongoing care coordination.
  • Provide transitional care management.
  • Promote health and monitor medications.
  • Address unmet health-related resource needs.
  • Promote a system-of-care approach.
  • Provide rotational 24/7 on-call crisis support.

Benefits

  • Flexible schedule
  • Monthly productivity bonuses
  • All Purpose Leave with additional self-care time off
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Comprehensive Employee Assistance Program
  • Short-Term and Long-Term Disability
  • Whole household telehealth services, including mental health
  • Cell phone reimbursement
  • Mileage reimbursement
  • Supervision reimbursement
  • CEU and training stipend
  • Company laptop and other top-of-the-line technology
  • 401k
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