Tag Clerk - COUNTY TREASURER

Sedgwick County•Wichita, KS

About The Position

The Tag Clerk works in the Sedgwick County Treasurer’s office, registering motor vehicles, commercial trucks, and trailers with the Kansas Department of Motor Vehicles. The role processes vehicle registration and title transactions authorized by the State of Kansas and Sedgwick County, collects personal property and sales taxes and related fees, and issues handicapped placards and license plates. The clerk also processes refunds and collects delinquent personal property taxes and returned checks. The position provides courteous, accurate, and efficient customer service, helping citizens navigate vehicle registration and title processes. It requires understanding applicable vehicle laws and state and county regulations and explaining them to customers. The clerk handles legal title transfers, prepares and submits tax and title documents to KDOR, maintains accurate vehicle and customer records, and ensures compliance with KDOR and county policies and procedures. The clerk is responsible for balancing funds, maintaining issued Imprest Funds, balancing cash, checks, and credit-card receipts, and submitting daily work to Bookkeeping. The listed schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Pay is $17.04 per hour. Sedgwick County describes its full-time benefits package as including health coverages, paid leave, regular compensation reviews, retirement plans, and professional development opportunities.

Requirements

High school diploma or equivalent.
One year of cash-handling experience in banking or retail.
One year of face-to-face customer service experience.

Nice To Haves

Two years of work experience in customer service, administrative services, or a related field.
Two years of cash-handling experience in banking or retail.

Responsibilities

Process all types of vehicle registration and title transactions authorized by the State of Kansas and Sedgwick County.
Handle legal title transfers and ensure documents are accurate and complete.
Register new and used vehicles.
Prepare and submit tax and title documents for KDOR.
Collect personal property tax, sales tax, registration fees, and miscellaneous fees.
Ensure compliance with KDOR and Sedgwick County Treasurer policies and procedures.
Balance all funds and maintain issued Imprest Funds.
Balance received cash, checks, and credit-card payments, and submit daily work to Bookkeeping.
Provide quality, courteous, accurate, and efficient customer service to help citizens navigate vehicle registration and title processes.
Troubleshoot title issues such as odometer discrepancies and powers of attorney.
Verify and update vehicle, title, lienholder, and customer contact information.
Screen individuals for delinquent personal property taxes and unpaid returned checks.
Assist customers with title transfers, title fees, and related services.
Issue handicapped placards and license plates; process refunds; and collect delinquent personal property taxes and returned checks.
Understand vehicle laws and state and county regulations and explain them to customers.