Tag Clerk - COUNTY TREASURER

Sedgwick County•Wichita, KS

9d•Onsite

About The Position

Sedgwick County offers a comprehensive benefits package for full-time employees that includes health coverages, paid leave, regular compensation reviews, retirement plans, and professional development opportunities. The Tag Clerk registers motor vehicles, commercial trucks, and trailers of various types with the Kansas Department of Motor Vehicles. This role collects personal property tax and sales tax, registration and miscellaneous fees. The clerk also issues handicapped placards and license plates, processes refunds, and collects delinquent personal property taxes and returned checks. The position requires providing courteous, accurate, and efficient customer service, creating a favorable impression as a representative of the Sedgwick County Treasurer. The clerk must comprehend vehicle law and state and county regulations and be able to explain them adequately to customers.

Requirements

High School diploma or equivalent.
One year of cash handling experience in either banking or retail.
One year face-to-face customer service.

Nice To Haves

Two years of work experience in Customer Service, administrative services, or a related field.
Two years of cash handling experience in banking or retail.

Responsibilities

Process all types of vehicle registration and title transactions authorized by the State of Kansas and Sedgwick County.
Handle the legal transfer of titles, ensuring all documents are accurate and complete.
Register new and used vehicles.
Prepare and submit tax and title documents for KDOR.
Collect property and sales tax.
Ensure compliance with KDOR and Sedgwick County Treasurers policies and procedures.
Responsible for balancing all funds.
Maintain issued Imprest Funds.
Balance received cash, checks, and credit cards.
Submit daily work to Bookkeeping.
Provide quality customer service in order to help citizens navigate the vehicle registration process.
Troubleshoot issues related to titles such as odometer discrepancies or power of attorneys.
Verify and update records of vehicle, title, lien holder and customer contact information.
Provide quick and efficient service to customers in order to meet departments KPI’s.
Screen individuals for delinquent personal property tax and unpaid returned checks.
Assist customers with title transfers, title fees, and other related services.