Tactical Air Control Party (TACP) Simulator Operator/Maintainer

Capefox•Fort Hood, TX

About The Position

Cape Fox subsidiary Kwaan Tech, LLC, is hiring a Tactical Air Control Party (TACP) Simulator Operator/Maintainer to support a Command and Control (C2) contract. The contract provides Contract Academic Training (CAT), Courseware Development (CWD), Distributed Mission Operations (DMO), and staff support services to Air Operations Centers at locations across ACC, ANG, AETC, USAFE, and PACAF. Training is provided to U.S. students and may include foreign national students. The role maintains and monitors simulator hardware, software, networks, and security requirements, and supports simulator operation, troubleshooting, and repair. It applies ASOC, JTAC, and TACP expertise and current tactics, techniques, and procedures to develop realistic scenarios and deliver simulator-based training. The operator/maintainer also provides role-player inputs, creates scripts and graphic overlays, supports military members learning simulator operations, and reports simulator, training, and network status. This is an exempt position with a stated hiring salary range of $83,200–$93,600. The posting remains open until filled or withdrawn.

Requirements

Bachelor’s degree in Information Technology, Cybersecurity, Computer Science, Information Systems, Data Science, or Software Engineering from an ABET-accredited or NCAE-C-designated institution, or A+, CND, or Network+ certification.
Three years of practical experience with air-to-ground operations.
Three years of practical experience with military simulation training-device operations.
Cyberspace Foundational Certification in accordance with DoDM 8140.03.
At least six months of experience operating, maintaining, or supporting simulation equipment, virtual technologies, training devices, immersive technology solutions, or related systems.
One year of experience in the design, development, and/or execution of exercises or evaluations.
Meet Cyberspace Continuous Professional Development requirements, including at least 20 hours per year as required by DoDM 8140.03, and report continuing-education hours.
Excellent verbal and written communication skills.
Customer-service approach, including a people-first attitude, problem-solving, and high personal and professional ethics.
Proficiency with Microsoft Word, PowerPoint, and Excel.
Knowledge and skill using virtual meeting platforms, including Microsoft Teams, Webex, and Zoom, and ability to adapt to other remote-work tools.
Expert knowledge and skill applying analytical and evaluative techniques to plan, schedule, and analyze complex processes.
U.S. citizenship and a valid U.S. passport.
Possess or obtain and maintain at least a Secret clearance.
Authorization to work in the United States as defined by the Immigration Reform Act of 1986.

Responsibilities

Maintain the simulator software baseline in accordance with Simulator Program Office and Technical Support Services Center guidance, monitor simulator operation, and ensure hardware and software function properly and meet operating standards.
Function-test simulator hardware and software, resolve technical problems, and perform appropriate on-site repairs of complex problems and malfunctions.
Store system security audits in accordance with simulator Authority to Operate documentation requirements and establish or troubleshoot connectivity on approved simulator networks as needed.
Provide administrative and technical support for simulator-related IT issues in collaboration with the Program Support Office, ensuring baseline system requirements are met to maintain network connectivity.
Install simulator operating-system software and patches, and apply applicable system controls.
Provide ASOC, JTAC, and TACP expertise using current and emerging tactics, techniques, and procedures for close air support, the Theater Air Control System, and command and control in accordance with AFI 13-114 Volume 3.
Maintain working knowledge of current air-to-ground operations tactics and procedures related to JTAC, TACP, and ASOC missions.
Research DoD, joint, and service-specific documents to develop and execute realistic combat scenarios across the spectrum of military operations for simultaneous training of ASOC operator positions and JTAC/TACP personnel.
Assist in training military members as simulator operators and maintainers when needed.
Develop graphic overlays on computer-generated maps so role-players and instructors can provide JTAC inputs based on represented restrictions or geographic references.
Provide role-player inputs during simulations representing pilots of fighter, attack, bomber, rotary-wing, and unmanned aircraft; Army Fires Direction Centers; Joint Fires Observers; and ground-force maneuver commanders.
Maintain simulator training archives and prepare and present required training reports and metrics for submission to higher headquarters.
Maintain knowledge of close air support aircraft tactics, munitions, and procedures so simulated aircraft accurately reflect real-world actions and effects.
Convert unclassified weapons-effects data to classified data to ensure simulated weapons effects accurately reflect operational expectations.
Use manufacturer-provided operator manuals and maintain proficiency with simulator-specific software to create complex scripts that meet instructor-directed training objectives consistently across students.
Create scenarios that realistically reflect the challenges of coordinating operations in a combined-arms fight.
Monitor and report the status of squadron-owned mission crew/operator training devices and network operations to support uninterrupted simulator operations.