Tack and Pet Associate

North40 Outfitters•Ponderay, ID
•Onsite

About The Position

North 40 Outfitters is hiring a full-time Tack & Pet Associate in Ponderay, Idaho. The associate contributes to the customer experience by providing outstanding service, generating sales, recommending products, stocking and merchandising, maintaining a clean and organized department, and safeguarding company assets. Candidates should bring customer-facing experience and knowledge of tack and pet fields. Open availability is required to work scheduled shifts during the store’s business hours, with flexibility based on business needs.

Requirements

  • Prior experience in a customer-facing role.
  • Working knowledge of small and large animals, including vaccines, feed, livestock equipment, and general animal health.
  • Open availability and the ability to work scheduled shifts between Monday–Saturday, 7 a.m.–8 p.m., and Sunday, 9 a.m.–5 p.m.
  • Ability to work weekends and certain holidays, with scheduling flexibility based on business needs.
  • Willingness to share credit, work with others, and define success collectively.
  • Ability to take initiative, embrace change, and learn new things.
  • Dependability and ability to perform to the expectations of the role.
  • Ability to work independently or in a group setting.
  • Commitment to providing phenomenal customer service.
  • Good communication skills and ability to engage effectively with individuals regularly.
  • Ability to work in a fast-paced environment while remaining detailed and focused.
  • Ability to multitask and prioritize.
  • Understanding of correct lifting and loading techniques.
  • Ability to lift and carry 0–15 lbs. continuously, 15–50 lbs. frequently, and 50–55 lbs. occasionally; team lift anything over 55 lbs.
  • Ability to spend 100% of work time on one's feet, including using ladders, rolling staircases, and pallet jacks.

Nice To Haves

  • Knowledge in tack and pet fields.
  • Previous merchandising experience.

Responsibilities

  • Provide outstanding customer service and help create a positive customer experience.
  • Generate sales and suggest products to customers.
  • Stock and merchandise the department.
  • Maintain a clean and organized department.
  • Safeguard company assets.
  • Educate and assist customers about brands sold by North 40.
  • Work collaboratively with others and contribute to shared team success.

Benefits

  • Paid holidays
  • 401(k) option
  • Health Savings Accounts (HSAs)
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Employee discount on products sold by North 40
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